Naomie Barrett
Murrieta,CA
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
12
12
years of professional experience
Work History
Customer Service Representative
Elite Signature Services
03.2017 - 06.2024
- Responded to customer requests for products, services, and company information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Collaborated with escrow officers, lenders, and title companies to facilitate seamless loan transactions.
- Resolved disputes or discrepancies in documentation promptly by liaising with relevant parties involved in transactions.
- Managed calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Front Desk Receptionist
Foundation Escrow
11.2015 - 11.2016
- Collected room deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Scheduled, coordinated and confirmed appointments and meetings.
Cashier
Walmart
02.2012 - 12.2012
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
MSJC
Menifee, CAHigh School Diploma -
Santiago High School
Corona CaSkills
- Reliability
- Customer engagement
- Cash handling accuracy
- Customer assistance
- Multitasking
- Attention to detail
Timeline
Customer Service Representative
Elite Signature Services
03.2017 - 06.2024
Front Desk Receptionist
Foundation Escrow
11.2015 - 11.2016
Cashier
Walmart
02.2012 - 12.2012
MSJC
High School Diploma -
Santiago High School
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