Naomie Wardle
Salt Lake City,UT
Summary
Proven ability in management, customer service , accounting, and office equipment. Have applied trained as a medical assistant and can carry out delegated and skilled tasks with or without supervision. Friendly, confident and caring. Work well in group or individual settings. Able to work with a reassuring nature. Learn quickly nd self start
Overview
5
5
years of professional experience
Work History
Provider Support
Truhearing
Draper, UT
05.2021 - Current
- Assist providers with scheduling appointments
- Placing hearing aid orders
- Order hearing aid supplies
- Walk patients though how to program hearing aids
- Help patients find providers in their area
- Place lost and damaged orders
- Setup financing for patients
Area Lead
Desert Industries
Murray , UT
08.2018 - 05.2021
- Supervised 10-12 employees
- Made sure the sales floor is prepared for the next day
- Resolved customer concerns
- put out new products from staging area
- Accomplish tasks that were given for the day
- Gave instructions/directions to employees to fulfilling their job duties
Front Desk Receptionist
Utah Spine Medicine
Murray, UT
01.2017 - 08.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Scheduled patient appointments
- Notating patient charts
- Explained Procedures to patients
- Crossed trained as a medical assistant and in billing and coding
Education
Associate of Science - Associates Degree/ Medical Specialties
Stevens-Henager College-Ogden
Ogden, UT08.2015
Skills
- Skilled in Microsoft Office Applications
- Patient, understanding and respectful
- Competent in high-stress situations
- Good written and verbal communication
- Relationship Building
- Friendly, confident and caring
- Quick Learner
- 14 years of customer service and retail management
- Critical Thinker
Timeline
Provider Support
Truhearing
05.2021 - Current
Area Lead
Desert Industries
08.2018 - 05.2021
Front Desk Receptionist
Utah Spine Medicine
01.2017 - 08.2018
Associate of Science - Associates Degree/ Medical Specialties
Stevens-Henager College-Ogden