Naomi Kate Chibana
Jacksonville,Florida
Summary
Dynamic and detail-oriented professional with extensive experience as a Hotel Housekeeper at Ann Ono, excelling in cleaning techniques and guest service. Proven ability to enhance operational efficiency through effective supply management and strong teamwork, consistently achieving productivity goals while fostering a welcoming environment for guests.
Overview
14
14
years of professional experience
Work History
Hotel Housekeeper
Ann Ono
Japan
04.2022 - 10.2023
- Maintained cleanliness and organization in guest rooms and common areas.
- Utilized cleaning equipment and chemicals safely and effectively.
- Collaborated with team members to meet daily housekeeping goals.
- Ensured adherence to hotel standards for cleanliness and presentation.
- Assisted in training new staff on housekeeping procedures and safety protocols.
- Responded promptly to guest requests for additional supplies or services.
- Conducted inventory checks of cleaning supplies and equipment regularly.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Collaborated with other housekeeping staff to maintain a positive work environment, resulting in improved efficiency.
- Promoted teamwork among fellow housekeepers through clear communication, shared responsibility, and mutual support during busy shifts or challenging situations.
- Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
- Consistently met or exceeded daily productivity goals while maintaining attention to detail in all cleaning tasks.
- Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
- Built strong relationships with hotel staff in other departments, fostering a collaborative atmosphere that contributed to the overall success of the property.
- Assisted in inventory control of housekeeping supplies, preventing shortages and excesses that could impact operations.
- Assisted in training new housekeeping staff, sharing knowledge and expertise to improve overall team performance.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
Caregiver
Oasis Nursing Home Japan
Japan
03.2020 - 12.2022
- Assisted residents with daily living activities to enhance overall well-being.
- Monitored patient health and reported changes to nursing staff promptly.
- Maintained cleanliness and organization within patient living spaces.
- Documented care provided, ensuring accurate record-keeping for compliance.
- Provided emotional support and companionship to residents, fostering a positive environment.
- Trained new caregivers on best practices for resident care and safety protocols.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Entrusted to handle confidential and sensitive situations in professional matter.
Nursing Assistant
Tomei Susono Hospital Japan
Japan
06.2018 - 03.2020
- Assisted nursing staff in delivering patient care, ensuring comfort and safety.
- Monitored vital signs and reported changes to medical personnel promptly.
- Supported daily living activities, enhancing patient independence and well-being.
- Maintained cleanliness and organization of patient rooms and common areas.
- Collaborated with multidisciplinary teams to coordinate effective care plans.
- Educated patients on personal hygiene practices to promote recovery.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Enhanced continuity of care by thoroughly documenting shift reports and maintaining clear communication with incoming staff members.
- Streamlined workflow for nursing staff by efficiently managing supplies inventory and restocking necessary items in a timely manner.
- Aided in the prevention of pressure ulcers through diligent monitoring and implementation of appropriate turning schedules for bedridden patients.
- Administered medications according to prescribed schedules, contributing to effective treatment outcomes.
- Monitored vital signs for changes in patient health, providing timely updates to nursing staff.
- Enhanced patient recovery with diligent wound care and infection control practices.
- Coordinated with dietary staff to ensure patient nutritional needs were met, promoting overall health.
- Optimized inventory management for medical supplies, preventing shortages and supporting patient care.
- Supported patient mobility, reducing risk of falls and facilitating physical therapy exercises.
- Supported end-of-life care, offering emotional support to patients and families during difficult times.
- Improved patient comfort and safety by assisting with daily living activities, such as bathing and dressing.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Transported patients between rooms and appointments or testing locations.
- Followed directions of licensed nurses to administer medications and treatments.
Company Employee
Max Value Japan
Japan
12.2016 - 06.2018
- Identified issues, analyzed information, and provided solutions to problems.
- Resolved problems, improved operations, and provided exceptional service.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Provided professional services and support in a dynamic work environment.
Company Employee
Fukoku Kabushi Kaisha Japan
Japan
06.2009 - 04.2014
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Developed and maintained courteous and effective working relationships.
Education
Bachelor of Science - Nursing
Our Lady of Fatima University
Philippines10-2016
Skills
Bed making proficiency
Cleaning techniques
Room turnover
Bathroom cleaning proficiency
Supply management
Restocking supplies
Floor vacuuming
Guest service and support
Languages
Japanese
Professional Working
Filipino
Native or Bilingual
English
Professional Working
Timeline
Hotel Housekeeper
Ann Ono
04.2022 - 10.2023
Caregiver
Oasis Nursing Home Japan
03.2020 - 12.2022
Nursing Assistant
Tomei Susono Hospital Japan
06.2018 - 03.2020
Company Employee
Max Value Japan
12.2016 - 06.2018
Company Employee
Fukoku Kabushi Kaisha Japan
06.2009 - 04.2014
Bachelor of Science - Nursing
Our Lady of Fatima University