Naomi Rodriguez Cardenas
Cicero,IL
Summary
Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Lead/ Supervisor
Fairgrounds Coffee and Tea
06.2018 - Current
- Welcome/ greet customers, answering questions and determining their coffee and tea needs
- Monitored team members to ensure guidelines and expectations were met daily
- Analyze operational issues and develop plans of action to improve performance, services, and safety
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Prepare and serve drinks in accordance with Illinois Department of Public Health codes and café standards
- Process customer payments both cash and credit/ debit through POS system.
Sales Associate
Torrid
06.2016 - 05.2018
- Demonstrate interpersonal skills by providing customer connections
- Maintain accurate and attractive merchandise displays, ensuring strategic placement of products to optimize effective sales
- Motivated sales expectations with promotion and product knowledge
- Assisted team members when necessary, handling registers, organization of inventory, and housekeeping-related tasks.
Human Resources Assistant
FirstBank Holding Company
09.2016 - 08.2017
- Managed reception area, including greeting of incoming visitors, respond to in person or telephone request for information
- Managed and updated current/ past employee files
- Assisted and facilitated all new hire orientation and information to company database
- Maintained employee records in accordance with company policies.
Education
Associate - Applied Sciences – Nursing
Morton College
High School Diploma - undefined
Arrupe Jesuit High School
Skills
- Troubleshoot Service Issues
- Leadership
- Train Employees
- Strategic Planning
- Safe Work Methods
- Supervising Employees
- Resolving Complaints
- Guest Satisfaction
- Communication
Certification
CPR Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Team Lead/ Supervisor
Fairgrounds Coffee and Tea
06.2018 - Current
Human Resources Assistant
FirstBank Holding Company
09.2016 - 08.2017
Sales Associate
Torrid
06.2016 - 05.2018
Associate - Applied Sciences – Nursing
Morton College
High School Diploma - undefined
Arrupe Jesuit High School
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