Napapat Norasing
Kirkland,WA
Summary
Professional with experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and passengers.
Overview
17
17
years of professional experience
Work History
Bartender
SSP America
07.2020 - Current
- Assist and Train employees.
- In charge of all scheduling (servers and inventory) while Manager is out.
- Do all serving duties: take orders, serve, buss and open/close account.
- Executed tasks using advanced proficiency in SmilediningPOS and Micros.
Manager
Thaithani Kitchen
01.2008 - 04.2020
- Perform variety of task, stock supplies, and serving, charging people for their food, handling cash, credit card, and a cash register, clean table, resetting tables, greeting customers and answering questions.
- Suggested menu item and suggesting specialty drink according to corporate specifications.
- Assisted costumers with make menu choices in for native in and informative and friendly service
- Provide excellent customer service in a fast paced work environment
Software QA Tester
Suriya Lift Crane Sale and Services Coporation
05.2008 - 01.2015
- Collaborated closely with developers during defect fixing phase resulting in quicker resolutions.
- Enhanced user experience by identifying, reporting, and tracking software defects to resolution.
- Improved software quality by creating and executing test plans and cases for various applications.
- Optimized performance of web applications by conducting load, stress, and scalability testing using industry-standard tools.
- Mitigated risks associated with software releases through rigorous pre-release validation activities like smoke testing and sanity checks.
Education
Bachelor - Advisement Management
Assumption University
Skills
- Strong multitasking
- Customer service
- Team player attitude
- Highly reliable
- Patience and tolerance
- Strong work ethic
Languages
English
Full Professional
Timeline
Bartender
SSP America
07.2020 - Current
Software QA Tester
Suriya Lift Crane Sale and Services Coporation
05.2008 - 01.2015
Manager
Thaithani Kitchen
01.2008 - 04.2020
Bachelor - Advisement Management
Assumption University
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