Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative

Napthalian Webb

Lynbrook,NY

Summary

Highly trained and dependable Armed Security Guard with extensive experience in protecting assets, enforcing safety procedures, and maintaining secure environments in both public and private sectors. Proven ability to safely transport valuables, monitor high-risk areas, and respond effectively to security threats. Strong knowledge of armed and unarmed security protocols, with a commitment to professionalism, vigilance, and public safety.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Norwegian Airlines
09.2019
  • Verify Documentation and giving clearance to travelers
  • Luggage check in at kiosk with credit card transactions
  • Providing excellent interactive customer service to all customers/ passengers
  • Working in Passenger Service System
  • Queuing Check in Lines

Northwell Armguard
04.2022 - Current
  • Patrols an monitor buildings and ground to protect life and property and to prevent fire, theft, vandalism
  • Illegal entry and enforce hospital policies.
  • Enforce access control policy. Secure doors, locks etc and activate or deactivate alarms as required.
  • Control and regulate pedestrian and vehicular traffic in a safe, orderly, and respectful manner.

Brinks Messenger/Armed Guard
05.2021 - Current
  • Maintains the safe operation of Armored vehicles to and from pick up locations.
  • Safely transport valuables and large sums of cash from banks and businesses.
  • Loads and unloads ATM machines
  • Enforces safe perimeters when out in the public performing these responsibilities.

Dispatch

DNATA
09.2018 - 09.2021
  • Responsible for reporting to air traffic accurate departure and arrival times of aircrafts
  • Providing precise aircraft status after departure
  • Estimate aircraft arrival times
  • Manage employees paycheck distribution

Security Guard at LIJ New Hyde Park

Titan Security (Third party service)
07.2013 - 09.2021
  • Report fire hazards and violations.
  • Escort hospital personnel, as needed.
  • Patrol hospital buildings and grounds regularly.
  • Notifies management of facility status, activities and any other relevant issues.
  • Monitor entrance and exit of visitors; verify visitor pass and log book.
  • Issue appropriate ID badges.
  • Investigate, report, and document incidents.

Home Health Aide

Best Care
01.2013 - 05.2019
  • Bathe, groom, administered medication, assist with feeding and cleaning up after patient
  • Changed patient’s bed linens and cleaned the bedroom and bathroom to ensure place is safe and clean
  • Restocked patient’s shelves with necessary items needed such as medical supplies, food, and personal items
  • Assisted patient to doctor appointments and helped with daily activities

Education

High School Regents Diploma - undefined

Phillip Global Institute High School
01.2017

Skills

Customer service

Active listening

Critical thinking

Data entry

Certification

Certification/Qualification

· Basic Life Support (CPR and AED) Program (03/2022 – 03/2024) – HeartSmart Training Inc / American Heart Association
· NYS Pistol Permit License (03/2022)
· NYS Armed Guard License (04/2022)

Timeline

Northwell Armguard
04.2022 - Current

Brinks Messenger/Armed Guard
05.2021 - Current

Customer Service Representative

Norwegian Airlines
09.2019

Dispatch

DNATA
09.2018 - 09.2021

Security Guard at LIJ New Hyde Park

Titan Security (Third party service)
07.2013 - 09.2021

Home Health Aide

Best Care
01.2013 - 05.2019

High School Regents Diploma - undefined

Phillip Global Institute High School
Napthalian Webb