Summary
Overview
Work History
Education
Skills
Timeline
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Naqueen Broadhead

Covington,GA

Summary

My name is Naqueen Broadhead I am a 24 year old college student. I currently work part time at piedmont newton hospital but i am looking for a full time job while I do online school. Since i was in high school i have worked a variety of jobs. I have over 5 years of customer service experience. I am a team player and i love to interact with customers and meet new people. I look forward to speaking with my future employer!!

Overview

4
4
years of professional experience

Work History

Patient Transporter

Piedmont Hospital
Covington, GA
05.2023 - Current
  • Greeted and assisted patients in wheelchairs to their appointments.
  • Collected patient information from nursing staff prior to transport.
  • Provided timely transportation services for outpatients to various medical facilities.

Customer Service Representative

Walmart
Covington, GA
06.2021 - 05.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Call Center Representative

Telenet
Athens, GA
10.2019 - 05.2021
  • Performed outbound calls to different companies to persuade them to use dell for their technology.
  • Provided accurate information regarding products and services while upselling additional products when appropriate.

Education

High School Diploma -

Alcovy High School
Covington, GA
05-2019

Associate of Science -

Gwinnett Technical College
Lawrenceville, GA

Skills

  • Data Collection
  • Appointment Scheduling
  • Information Security
  • Product Knowledge
  • Service Upselling
  • Customer consulting
  • Technical Support
  • Computer Proficiency

Timeline

Patient Transporter

Piedmont Hospital
05.2023 - Current

Customer Service Representative

Walmart
06.2021 - 05.2023

Call Center Representative

Telenet
10.2019 - 05.2021

High School Diploma -

Alcovy High School

Associate of Science -

Gwinnett Technical College

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Naqueen Broadhead