Summary
Overview
Work History
Education
Skills
Timeline
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Narda Drake

Oklahoma City,OK

Summary

Dynamic leader with a proven track record at Budder Lounge and Dispensary, enhancing compliance and reducing risk exposure. Excelled in strategic planning and internal audits, demonstrating exceptional training development skills. Achieved sustained growth at Take A Trip by fostering key client relationships and optimizing sales operations. Skilled in compliance monitoring and adept at fostering team excellence.

Overview

11
11
years of professional experience

Work History

Compliance Manager

Budder Lounge and Dispensary
01.2024 - 10.2024
  • Managed compliance efforts, reporting and audits.
  • Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
  • Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
  • Prepared records and data for regular audits.
  • Supported the implementation of new regulations within the organization by developing strategic plans and action items for each department.

Store Manager

7 Eleven
03.2022 - 01.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

Chief Sales Officer

Take A Trip
09.2018 - 04.2022
  • Boosted sales revenue by implementing strategic initiatives and fostering strong relationships with key clients.
  • Optimized sales operations by implementing efficient processes, tools, and technology solutions.
  • Collaborated with cross-functional teams to ensure seamless delivery of products or services for maximum client satisfaction.
  • Developed sales strategies aligned with company''s long-term vision, positioning it for sustained growth and market leadership.

Administrative Assistant

Able Recovery
01.2014 - 06.2018
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Collaborated with healthcare professionals to maintain high-quality care across departments.
  • Verified insurance coverage to prepare for upcoming patient appointments.
  • Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.

Education

Associate of Applied Science - Medical Assistant And Phlebotomy

Oklahoma Health Academy
Tulsa
05.2011

Skills

  • Compliance Monitoring
  • Training development
  • Internal Audits
  • Customer Service
  • Microsoft Outlook, Word, and Excel
  • Cash Handling

Timeline

Compliance Manager

Budder Lounge and Dispensary
01.2024 - 10.2024

Store Manager

7 Eleven
03.2022 - 01.2024

Chief Sales Officer

Take A Trip
09.2018 - 04.2022

Administrative Assistant

Able Recovery
01.2014 - 06.2018

Associate of Applied Science - Medical Assistant And Phlebotomy

Oklahoma Health Academy
Narda Drake