Narjis Alwesh
Milford ,MI
Summary
Dynamic Patient Service Representative with a proven track record at Well Street, excelling in customer service and HIPAA compliance. Expert in insurance verification, I streamlined appointment scheduling, enhancing clinic efficiency and reducing wait times. Committed to maintaining accurate patient records, I ensure compliance and data integrity while delivering exceptional support.
Overview
3
3
years of professional experience
Work History
Patient Service Representative
Well Street
Novi, MI
10.2025 - Current
- Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
- Scheduled appointments efficiently, optimizing clinic workflow and minimizing patient wait times.
- Assisted patients with insurance verification, ensuring accurate information for billing processes.
- Maintained organized patient records, contributing to data accuracy and compliance standards.
Cashier
Playtos
Novi, MI
02.2023 - 03.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Handled cash and credit payments, ensuring accuracy in all transactions.
- Assisted customers with inquiries, providing information on products and services.
- Maintained cleanliness and organization of the checkout area for optimal efficiency.
Education
High School Diploma - Business
Oakland Community College
Farmington Hills, MISkills
Customer service
HIPAA compliance
Insurance verification
Insurance verifying
Timeline
Patient Service Representative
Well Street
10.2025 - Current
Cashier
Playtos
02.2023 - 03.2023
High School Diploma - Business
Oakland Community College