NARJIS YACOB
Dearborn Heights,MI
Summary
Administrative professional with focus on streamlining office processes and enhancing operational efficiency. Known for dependability and adaptability, fostering collaborative environment to achieve team goals. Skilled in organizing information, managing schedules, and supporting administrative functions with precision and reliability.
Overview
4
4
years of professional experience
Work History
Medical Assistant/Receptionist
The Family Doc Clinic and Urgent Care
12.2021 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Prepared and processed patient referrals and transfer requests.
- Registered and verified patient records before triage with most up-to-date information.
- Received and routed laboratory results to correct clinical staff members.
Retail Sales Associate
T.J. MAXX
09.2020 - 12.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Education
Bachelor of Arts - Law
The University of Michigan Dearborn
Dearborn, MI10-2025
Skills
- EMR (ecw)
- Microsoft Softwares
- Healthcare industry
- Initiative-taking
- Medical office procedures
- Front desk operations
- HIPAA compliance
- Patient registration
- Medical terminology
- Telephone etiquette
Languages
English
Native or Bilingual
Arabic
Full Professional
Timeline
Medical Assistant/Receptionist
The Family Doc Clinic and Urgent Care
12.2021 - Current
Retail Sales Associate
T.J. MAXX
09.2020 - 12.2021
Bachelor of Arts - Law
The University of Michigan Dearborn
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