Narolyn Rodriguez

As an Assistant Store Manager at PLS Financial Services, I support the store manager in overseeing daily operations, supervising staff, and ensuring excellent customer service. I assist with cash handling, check cashing transactions, and maintaining accurate financial records. I help manage employee schedules, train team members, and ensure company policies and security procedures are followed. I also monitor inventory, handle customer concerns, and help meet sales and performance goals while keeping the store running efficiently.

As a Customer Service Representative at Associated Supermarkets, I assisted customers with their shopping, including helping them find products and complete their purchases. I also provided services such as lottery sales, money orders, and money transfers, handled cash and card transactions, and resolved pricing or product issues. Additionally, I helped maintain a clean and organized store while ensuring friendly and efficient customer service.

At SOMOS vaccine sites, I worked alongside a team in various roles, including medical assistants who administered vaccines, registration and data-entry staff who handled patient information, and customer service staff who guided and assisted people. I also worked with supervisors who managed the site, as well as security, greeters, and translators to support the community and keep everything running smoothly.