Nasai Mimms
Richmond,TX
Summary
Results-oriented Ramp Operations Manager with experience in optimizing logistics, coordinating ramp services, and ensuring timely aircraft turnarounds. Skilled at managing teams, maintaining equipment, and implementing safety protocols to minimize errors and enhance operational efficiency. Known for a conscientious approach to work, consistently achieving high standards of accuracy and order in fast-paced environments. Solid work ethic and methodical problem- solving abilities drive success in achieving operational goals and improving overall performance.
Overview
6
6
years of professional experience
Work History
Ramp Operations Supervisor
ABM Industries
06.2023 - Current
- Created reports on operational activity and submitted them regularly to upper management.
- Ensured that all personnel had the necessary qualifications prior to performing any duties related to ramp operations.
- Implemented operational policies and procedures in order to ensure compliance with FAA regulations.
- Servicing aircraft for Lavatory and water
- Running a team of 6-12
- Setting up shift for overall success of the operation
- Making shift schedules
- Maintaining trucks
- Knowledgeable in MSOutlook,Word and Excel
- Sending emails and making reports of service quality
- Verbal and written communication
- Prioritizing work assignments
- Assisted airport security teams as needed during emergency situations involving airport property or personnel.
- Worked closely with maintenance teams in order to ensure that aircrafts were properly prepared for take-off / landing.
- Established and maintained strong working relationships with airline representatives to ensure customer satisfaction.
- Analyzed data from reports in order to develop strategies for improving operational efficiency..
- Utilized problem-solving strategies to quickly resolve issues related to operations.
Technician
Safelite Auto Glass
02.2022 - 05.2023
- Inspect, repair, and replace windshields, windows, and other automotive glass.
- Safely remove damaged glass without causing further damage to vehicle body or interior.
- Install new glass using proper adhesives, sealants, and tools per company and industry standards.
- Ensure all work meets safety and quality requirements (OEM and company guidelines).
- Clean and prepare glass surfaces before installation.
- Calibrate advanced driver-assistance systems (ADAS) when required.
- Maintain accurate records of work performed and materials used.
- Provide excellent customer service by explaining repair/installation processes and answering questions.
- Keep work area, tools, and company vehicle clean and organized.
- Follow all safety protocols, including proper use of PPE.
Supervisor
Enterprise Rent-A-Car
05.2019 - 05.2023
- Trained new employees on company policies,procedures and work ethics.
- Supervised and coordinated activities of staff to ensure compliance with established policies,procedures,and standards.
- Delegated tasks to team members according to individual strengths.
- Worked closely with upper management to develop strategies for improving operational efficiency within the department.
- Oversaw the training of new employees on job responsibilities and expectations.
- Ensured that safety protocols were followed at all times by staff members.
- Motivated employees to reach their highest professional potential.
- Communicated employee,customer and workplace needs to managers.
- Set performance goals for staff members and helped teams meet important deadlines.
- Inspected work environment for health and safety hazards and reported findings to manager.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
No Degree - Airframe And Powerplant
Aviation Institute of Maintenance
Houston, TX11-2025
Associate of Science - Criminal Justice
Springfield College
Springfield, MA05-2022
Bachelor of Science - Criminal Justice
Georgia State University
Atlanta, GA05-2022
Skills
- Load planning
- Safety management
- Operational efficiency
- Aviation regulations
- Arrival/departure procedures
- Aviation and transportation
- Quality control
- Problem-solving
- Ramp generator operation
- Heavy lifting
- Workload management
Affiliations
National Technical Honor Society
Timeline
Ramp Operations Supervisor
ABM Industries
06.2023 - Current
Technician
Safelite Auto Glass
02.2022 - 05.2023
Supervisor
Enterprise Rent-A-Car
05.2019 - 05.2023
No Degree - Airframe And Powerplant
Aviation Institute of Maintenance
Associate of Science - Criminal Justice
Springfield College
Bachelor of Science - Criminal Justice
Georgia State University
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