Customer Service Representative
Khols
12.2025 - 01.2026
Nasha Serwaa-Bonsu
Dental Assistant
Alexandria,VA
Timeline
Respite Care Provider
Pawnee Mental Health Services
09.2025 - 11.2025
Sales Representative
MarketSource
06.2025 - 09.2026
Dental Assistant Intern
Marian Dental Clinic
01.2025 - 03.2025
Dental Assistant
Flint Hills Job Corps
08.2024 - 05.2025
No Degree - Dental Assisting
Flint Hills Job Corps
08.2024 - 05.2025
Customer Service Cashier
Walgreens
05.2024 - 08.2024
Retail Sales Associate
Burlington
03.2024 - 05.2024
Store Manager
Obaapa Dwaso
01.2023 - 12.2024
Cashier
Ross Dress for Less
11.2022 - 01.2023
High School Diploma -
Yaa Asantewaa Girls Senior High School
11.2018 - 10.2021
Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteImportant To Me
Career advancementCompany CulturePersonal development programsTeam Building / Company Retreats401k matchWork History
Customer Service Representative
Khols
12.2025 - 01.2026
- Assisted customers with inquiries and product information, enhancing customer satisfaction.
- Processed orders and returns efficiently, ensuring timely resolutions for customer issues.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Respite Care Provider
Pawnee Mental Health Services
09.2025 - 11.2025
- Provided compassionate care to individuals with diverse needs, enhancing overall well-being.
- Collaborated with families and healthcare professionals to develop personalized care plans.
- Monitored client conditions, reporting changes to appropriate caregivers for timely interventions.
Sales Representative
MarketSource
06.2025 - 09.2026
- Engaged customers through product demonstrations and effective communication.
- Assisted in achieving sales targets by identifying customer needs and providing tailored solutions.
- Developed strong product knowledge to enhance customer interactions and drive sales.
- Handled customer inquiries and resolved issues to promote satisfaction and retention.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Dental Assistant Intern
Marian Dental Clinic
01.2025 - 03.2025
- Assisted in patient preparation and comfort during dental procedures.
- Sterilized and organized dental instruments to ensure compliance with safety protocols.
- Supported dentists with chairside assistance, enhancing workflow during procedures.
- Implemented infection control measures to uphold clinic standards and patient safety.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared dental rooms and materials.
- Managed inventory of dental supplies, ensuring availability for daily operations.
Dental Assistant
Flint Hills Job Corps
08.2024 - 05.2025
- Assisted in chairside procedures, ensuring patient comfort and safety during treatments.
- Prepared examination rooms by sterilizing instruments and organizing dental supplies efficiently.
- Managed patient records using electronic health record systems, ensuring accuracy and confidentiality.
- Educated patients on post-operative care and oral hygiene practices to promote better health outcomes.
Customer Service Cashier
Walgreens
05.2024 - 08.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional service, addressing customer inquiries and resolving issues promptly.
- Assisted in maintaining accurate cash drawer balances through diligent record-keeping.
- Collaborated with team members to improve checkout procedures and reduce wait times.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Retail Sales Associate
Burlington
03.2024 - 05.2024
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Maintained visual merchandising standards, showcasing products to maximize customer engagement.
- Collaborated with team members to achieve sales targets and improve store performance.
- Developed product knowledge through ongoing training, enabling effective customer recommendations.
Store Manager
Obaapa Dwaso
01.2023 - 12.2024
- Oversaw daily store operations, ensuring compliance with company standards and policies.
- Developed and implemented staff training programs to enhance team performance and customer service skills.
- Streamlined inventory management processes, reducing stock discrepancies and improving product availability.
- Analyzed sales data to identify trends, adjusting merchandising strategies to maximize revenue potential.
- Enhanced customer experience through effective conflict resolution and personalized service strategies.
- Monitored financial performance, implementing cost-saving measures while maintaining operational efficiency.
Cashier
Ross Dress for Less
11.2022 - 01.2023
- Processed customer transactions accurately and efficiently using POS systems.
- Maintained knowledge of current promotions to provide informed assistance to customers.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Developed strong customer relationships through attentive service and personalized recommendations.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Education
High School Diploma -
Yaa Asantewaa Girls Senior High School
Kumasi, Ghana 11.2018 - 10.2021
No Degree - Dental Assisting
Flint Hills Job Corps
Manhattan, KS 08.2024 - 05.2025
Skills
Customer service
Customer relations
Customer relationship building
Interpersonal communication skills
Dental radiography
Equipment sterilization
Sterilization techniques
Treatment room setup
Instrument sterilization techniques
Patient scheduling
Infection control proficiency
Patient relations
Treatment room breakdown
Dental material handling
Patient education
Summary
Offering foundation in dental health principles and strong desire to learn and grow in clinical environment. Brings understanding of dental procedures and patient interaction, along with skills in organization and communication. Ready to use and develop skills in patient care and dental radiography in Dental Assisting role. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.