Cultured healthcare leader with 3 years of experience receiving, routing, filing and delivering wide range of medical documentation. Energetic and focused with strong leadership skills.
Overview
3
3
years of professional experience
Work History
ROI Lead Specialist
Sharecare
10.2022 - Current
Oversee four sites in and out of state
Responsible for Five direct reports
Create and developed Sop's for EPIC
Presented powerpoint presentations
HIPAA compliant
Developed curriculum for new hires
Coach and guide team players in proper utilization of all systems and applications
Audit and tracked medical history
Processed medical records requests from outside providers according to facility, state, and federal law.
Uploaded physician progress notes, history, and physicals into electronic medical records.
Kept accurate log of requests for medical information and records.
Maintained patient records in compliance with security regulations.
Maintained relationships with medical providers, suppliers and reporters.
Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
Preservice Specialist
Invision Sally Jobe
04.2021 - 10.2022
High volume contact center IB/OB calls
Competent in commercial and government insurances
Assured timely verification of insurance benefits prior to patient procedures or appointments.
Made contact with insurance carriers to discuss policies and individual patient benefits.
Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
Updated patient records with accurate, current insurance policy information.