Nashali Rosario

Store was closed down

• Supporting Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
• Running all functions of the store In the absence of any other management
• Delivering sales through friendly and efficient customer service
• Managing POS system
• Ensuring our customers have a fun and enjoyable shopping experience
• Demonstrating Claires products
• Assisting customers with their queries using your product knowledge
• Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
• Ear piercing for customers and provide proper full training to all associates
• Ensuring the store looks presentable and inviting to our customers

• Opening/closing store- counting registers
• Following W.P.P (weekly performance planning) to increase Daily sales UPT goals and Week to Day sales
• Maintaining high conversions by pushing sales and promotions
• Increasing current sales goals based off last years numbers of sales In a timely manner
• Consulting with clients on Piercing ears for infants 3 months and older and provide cleaning methods and safety tips for proper care and healing
• Counted registers and cleaned and secured shop at end of shift.
• Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
• Uploading Daily Deck to group chat to keep store manager and district manager informed on net sales and important information
• Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
• Directed employees to create displays, upsell featured items and tidy store during assigned shifts
• Delegated task regarding Visuals Following planogram(sign changing)
• Monitored employee performance and skills/ ensuring proper service

• Opening store and Closing out sections for store closing
• Process merchandise returns and exchanges courteously and under company guidelines
• Cashier/ Complete sales transactions and maintain proper accountability at register
• Opening/counting registers/ closing registers properly counting and making record of all deposits for brinks pick-up
• Adhere to company policies, procedures and loss prevention practices
• Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
• Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
• Ensured accurate representation of the brand by maintaining consistent messaging through visuals across all promotional materials and presentations.(setting up displays/following corporate directive)
• Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations

Temporary Employment

• Receive and ship product to and from store
• Labeling and sorting items for pick up, curbside and ship to home and carry outs
• Using technology to perform tasks like scanning labeling etc.
• Stocking and organizing inventory on shelves, walls, cases/cages, carts etc.
• Processing all defective merchandise
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• Followed all company policies and procedures to deliver quality work.
• Setting up technology for customers using Apple, Sony, Samsung, and Beats products
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Collaborated with cross-functional teams to achieve project goals on time and within budget.
• Conducted thorough research to identify trends and inform decision-making for business growth initiatives.
• Providing Wide variety of product count/information

Temporary employment

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.