Organized and motivated employee eager to apply time management, customer service and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
Work History
Account Manager
Aarons Furniture Store
Hatboro, PA
05.2022 - Current
Developed and maintained relationships with key accounts to ensure customer satisfaction.
Developed successful customer relationships and quickly resolved service requests to increase sales.
Listened to customer needs to identify and recommend best products and services.
Analyzed client data and identified opportunities for growth.
Produced sales documents, finalized deals and filed records.
Verified customer accounts and collected overdue payments.
Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
Processed payments over phone and set up recurring drafts.
Monitored trends in delinquency rates across various product lines and customer segments.
Surgery Scheduling Coordinator
Body Arts LLC
Bala Cynwyd, PA
10.2020 - 05.2022
Greeted patients, determined purpose of visit and directed to appropriate staff.
Reviewed incoming requests from physicians regarding potential surgeries, confirming that they meet eligibility criteria.
Assisted physicians with finalizing reports, speeches or presentations.
Coordinated with medical staff to ensure that all necessary paperwork was completed prior to scheduled procedures.
Managed patient check-in and check-out procedures and processed payments.
Answered phone calls from prospective patients seeking information about surgical options available at the facility.
Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
Scheduled and confirmed appointments and meetings for management team.
Provided excellent customer service at all times while interacting with both internal and external customers.
Greeted visitors and provided them with assistance.
Internet Sales Manager/Delivery Specialist
Reedman Toll Auto
Langhorne, PA
04.2018 - 03.2020
Integrated third-party applications into the company's websites such as CRM software or analytics tools.
Enhanced sales volume through skilled support to both new and inactive customers.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Conducted market research and reported on competitors.
Provided near real-time price quotes for Subaru Vehicles.
Negotiated product sales and trade-in deals for maximum profit.
Supported sales team members to drive growth and development.
Scheduled automotive deliveries with vendors and customers.