Nashanda Bercier
West Fargo,ND
Summary
Dynamic server and bartender with a proven track record at Proz Sports Bar Grille & Caboose, excelling in customer service and relationship building. Leveraged extensive beverage knowledge to enhance guest experiences and foster loyalty, while training new staff to ensure high service standards. Known for being friendly, dependable, and a strong team player.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Server/Bartender
Proz Sports Bar Grille & Caboose
Devils Lake, ND
2023 - 09.2026
- Delivered exceptional customer service in fast-paced bar environment to enhance guest satisfaction.
- Prepared and served a variety of drinks, ensuring quality and presentation standards were met.
- Assisted in training new staff on service protocols and menu offerings to promote team efficiency.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Education
Associate of Applied Science - Accounting And Finance
Cankdeska Cikana Community College
214 1st Ave, Fort Totten, ND 5833505.2017
High School Diploma -
Minnewaukan High Scool
Minnewaukan, ND05.2014
Skills
- Fast learner
- Customer service
- Friendly and outgoing
- Teamwork and collaboration
- Honest and dependable
- Customer relationship building
- Good conversationalist
Certification
North Dakota Alcohol Server Training
Timeline
Server/Bartender
Proz Sports Bar Grille & Caboose
2023 - 09.2026
Associate of Applied Science - Accounting And Finance
Cankdeska Cikana Community College
High School Diploma -
Minnewaukan High Scool