Organizational Networking
NaShawn Finley
Nurse Leader
Missouri City,TX
Summary
Energetic and innovative nurse leader with 20 years of experience primarily in pediatric cardiac inpatient nursing, including critical care and intermediate care. Offering a broad knowledge of clinical operations. Excellent assessment and evaluative capabilities in high-stress situations. Strategic nurse leader experienced in executing and leading both unit productivity processes and safety/quality goals. Skilled in administering the managerial functions of setting objectives, planning, and organizing activities. Collaborates effectively with the multidisciplinary team to achieve organizational service excellence.
Overview
20
20
years of professional experience
2
2
years of post-secondary education
Work History
Assistant Clinical Director
Texas
11.2023 - Current
- Enhanced patient care quality by implementing evidence-based practices and clinical guidelines.
- Manages sensitive cases professionally, ensuring timely intervention and support for patients experiencing crises or presenting complex clinical needs.
- Increase employee retention rates by creating a positive work environment and promoting professional development opportunities.
- Spearheads interdisciplinary team meetings, fostering collaboration and improved communication between departments.
- Implements employee engagement initiatives, resulting in staff satisfaction.
- Streamlines clinical operations for improved efficiency by optimizing staff scheduling and resource allocation.
- Collaborates with executive leadership to establish organizational goals and strategic plans for the clinical department.
- Promotes a culture of safety within the clinic through rigorous adherence to regulatory standards and continuous staff education on best practices.
Director of Cardiac Nursing
Children’s Memorial Hermann Hospital
10.2021 - 10.2023
- Operational oversight of Children’s Heart Institute Inpatient areas (HCICU/HCIMU)
- Oversight for 110 FTEs (Nursing and Ancillary Staff)
- Responsibility for staff education, growth, development of staff as well as patient and family centered care planning
- Program development growth of the Children’s Heart Institute by coordination of staff specialization, education and training efforts, and collaborative planning among leaders
- Development of Patient Navigator/Discharge coordinator position to support our patients, families, and staff as we focus on family centered care to facilitate improved customer experience
- Piloted and successfully rolled a the Children’s Heart Institute Vascular access Nurse Role to support the critical congenital heart population
- Collaborative partner with other areas within the Hermann Memorial Hospital System.
Clinical Nurse Manager
Children’s Health Medical Center Dallas
01.2018 - 09.2021
- Clinical leader of a 32-bed pediatric CICU (20 ICU beds and 12 Intermediate beds)
- Direct Reporting Structure- 8 RN Supervisors, 140 Registered Nurses, 16 Ancillary Staff
- Streamlined process improvement and clinical operations in compliance with Joint Commission, CMS, organizational policies, and Nurse Practice Act
- Continuous assessment of employee performance/Professional development
- Responsible for annual evaluations and merit awarding
- Relaunched a Nurse Externship program to develop future nurse resident hires
- Direct, coach, and mentor nurse supervisors
- Education collaboration with CICU Nurse Educators and Clinical Nurse Specialist
- Fiscal responsibility-department budget/accounting
- Maintenance of payroll, overtime, bonuses, and incentive pay
- Lead the delivery of patient care to achieve/exceed quality clinical standards and performance measures
- Manage Daily Clinical Operations
- Participate on Quality Review Initiatives and RCAs
- Family rounding to achieve service excellence
- Compose a monthly clinical operations scouting report to senior/executive leadership
- Recruitment of nursing and ancillary personnel staff
- Facilitate Monthly Staff Meetings
- Promote team building and collaboration between nursing and medical staff.
Interim Nursing Director of the Heart Center
Children’s Health Medical Center Dallas
01.2019 - 06.2019
- Budget, financial planning, and productivity management for inpatient heart center services: CVOR, Cath Lab, Cardiac Interventional Suite, Cardiac PACU, Cardiology Inpatient, CICU
- Participated in physician recruitment for the Heart Center
- Promoted physician relationships, inclusive of cardiac intensivists, cardiothoracic surgeons, cardiologist, and nursing team through rounding, increased presence, and partnerships
- Leadership development for clinical managers
- Assure policies and practices are evidence based, patient-centered, and efficient
- Monitor and renew contracts with vendors for cardiology service
- Partnering with the Marketing Team to increase program and organizational awareness.
CICU RN Supervisor
Children's Health - Children's Medical Center Dallas
01.2008 - 08.2014
- Supervised a 24-bed CICU and 12 bed intermediate care unit under the direction of the Clinical Manager
- Coordinating patient admissions including surgeries, transfers, and transports ensuring effective workflow
- Making appropriate nursing assignments based on patient acuity and skill-mix, contributing to nursing development
- Supervising, mentoring direct reports (18-20), and providing feedback and developing performance improvement plans
- Team Building through participation in leadership workshops/retreats with colleagues from other departments within the organization
- Operational team leader of critical care services-overseeing staffing workflow for CICU, PICU, TICU, and NICU
- Performed quality checks and implemented quality improvement protocols
- Recruit, train, and motivate nursing staff
- Developed projects and led sub-teams to achieve unit and hospital goals
- Assisted with the coordination of care for patients using evidence-based practice to improve patient outcomes
- Facilitated staffing initiatives at both the department and organization level
- Complete annual performance appraisals.
- Cultivated an atmosphere of teamwork and open communication among staff members, resulting in a more cohesive work environment and greater job satisfaction for the nursing team.
Clinical Nurse-CVICU
Texas Children’s Hospital
02.2016 - 01.2018
- Provide compassionate care to critical cardiac patients utilizing a multidisciplinary team approach
- Assess patient conditions by monitoring for significant and acute changes that occur in the critical setting
- Institute education to patients and families regarding their specific condition and provide support and resources as needed
- Maintain competencies to manage advance life support equipment and provide IV/Medication infusions that may affect clinical status
- Create, implement, and update patient specific care plans that are appropriate to the patient’s status
- Participated on the Employee Retention Committee and Care First Activation.
Clinical Nurse, Pediatric Intensive Care Unit
Cook Children’s Medical Center
- 01.2016
- Managing patients with EVD/ICP monitoring
- Educating and providing emotional support to patients and families
- Conducts an individualized patient assessment, prioritizing the data collection based on the infant or child’s immediate condition
- Initiates emergency resuscitative measures according to PALS and hospital protocol
- Maintains confidentiality in matters related to patient, family, and client facility staff
- Provides care in a non-judgmental, non-discriminatory manner that is sensitive to the infant/child’s and family diversity
- Reports patient condition to appropriate personnel during each shift
- Maintains current competency training in critical care nursing.
Heart Transplant Coordinator
Children’s Health Medical Center
01.2010 - 01.2011
- Order entry for labs, x-rays, ECHO, and procedures for all transplant appointments
- Clinic visits with post heart transplant patients assessing for rejection or pre-transplant work up
- Lab draws from IVADs and PICC lines in the outpatient setting
- Medication Management for heart transplant patients pre/post operatively
- Coordinate home health nursing, including speech, occupational, and physical therapy
- Schedule outpatient procedures (Biopsy, Albumin and IVIG infusions, heart catheterizations, PFTs)
- Provide transplant education prior to hospital discharge for patients and families on all aspects of transplant expectations and recommendations
- Submit quarterly up to date information on Post Heart Transplant Study research
- Utilizes the UNOS system to list patients, submit follow up transplant information, review organ offers, make status changes, and remove patients from the transplant list
- Coordinate the surgical transplant process- arranging for surgeon transportation, scheduling anesthesia, reserving the operating room, contacting the family, ordering pre-operative transplant medications.
Clinical Nurse, Cardiac intensive Care Unit
01.2004 - 01.2008
- Completed a 5-month internship specific to cardiac intensive care patients
- Assisting in conscious and unconscious sedation procedures
- Administering and Maintaining Peritoneal Dialysis and Continued Renal Replacement therapy
- Caring for patients who require ECMO support
- Relief Charge Nurse with responsibility of supervising a 24-bed ICU unit/Intermediate Care Unit
- Super user on work related equipment to resource/train the staff
- Implement total patient care on critically ill pediatric patients through nursing process
- Specialized training to care for patients with artificial heart devices as a bridge to heart transplant (LVAD/BiVAD-Thoratec, Berlin Heart, Heartware, IABP, Syncardia)
- Transporting severely critical patients for procedures (CAT Scans, MRI, Fluoroscopy)
- Preceptor and trainer to new nurse hires
- Provide education to patients and their families on disease processes, medical-surgical procedures and other aspects of therapeutic regimens, including medication and pain management techniques.
Clinical Nurse, Neonatal Intensive Care Unit
Baylor Medical Center Hospital - Grapevine
- 01.2007
- Provide patient care to premature neonates in a 21-bed unit
- Assisting with placement of vascular lines, endotracheal tubes, chest tubes etc
- Medication administration in premature neonates with congenital defects
- Educate families prior to discharge on bottle feeding, breast feeding, tube feeding, and car seats
- Administer age appropriate immunizations to neonates prior to discharge.
Education
Bachelor of Science in Nursing -
University of Texas Health Science Center San Antonio
05.2001 - 05.2003
Forensic Nursing Certification - undefined
Kaplan University
MBA Healthcare Management - undefined
Western Governor’s University Austin, TX
Skills
Clinical Leadership
Affiliations
- American Association of Critical Care Nurses (2006)
- Pediatric Cardiovascular Intensive Care Society (2016)
- Society of Pediatric Cardiovascular Nurses (2020)
- American Association of Nurses (2021)
- Friends of Barnabas Foundation - Nurse Volunteer for Congenital Heart Surgery Mission Trip to Honduras (2013, 2014, 2015, & 2016)
- CHA CICU Nurse Leader Peer Group (2021)
Administration Leadership Competencies
- Regulatory Compliance
- Budget Management
- Staff Training and Development
- Planning and Execution
- Change Management
- Productivity and Efficiency Gains
- Strategic Partnership and Management
- Policy/Guideline Development
- Just Culture Training
Contributions Accolades
- Developed and Facilitated the first Congenital Heart Roundtable Conference (2018)
- Bedside Hearts Project. Daigle, L., Hupp, S. & Finley, N. (2019 PCICS Poster Presentation in London)
- Tackling Voluntary Nurse Turnover in Pediatric CICU. Finley, N. (2019 PCICS Poster Presentation in London)
- Children’s Health Leadership Academy (2019-2020)
- Dallas-Fort Worth Great 100 Nurses (2021)
- Clinical Coaching in CICU. Finley, N., Brown, D., Torzone, A. (2021 PCICS Abstract)
- Nurse Bolus STAT: Recruiting Nurses During a National Staffing Crisis (2022 PCICS Abstract)
- TLC EDI Hair Care Project: Abstract accepted (2024)
Projects Committees
- Protected Rounds Work Group
- CICU Patient Family Experience
- Mentoring Hearts-Nurse Mentorship Program
- Surgical Value Analysis Committee
- Etiometry Project Leader
- First Impressions Customer Service Initiative
- Nursing Innovation and Steering Committee
- Children’s Health Women Empowering Women Co-Chair (2021)
- Heart Watch Work Group
- Heart Center QSV Committee
- HEDIC Committee (Health Equity Diversity Inclusion Committee)
- NICU/CICU Collaborative
- CPEWS Committee (Cardiac Pediatric Early Warning Score)
Interests
Equity, Diversity, Inclusion
Patient Family Experience
Retention & Staff Engagement
Timeline
Assistant Clinical Director
Texas
11.2023 - Current
Director of Cardiac Nursing
Children’s Memorial Hermann Hospital
10.2021 - 10.2023
Interim Nursing Director of the Heart Center
Children’s Health Medical Center Dallas
01.2019 - 06.2019
Clinical Nurse Manager
Children’s Health Medical Center Dallas
01.2018 - 09.2021
Clinical Nurse-CVICU
Texas Children’s Hospital
02.2016 - 01.2018
Heart Transplant Coordinator
Children’s Health Medical Center
01.2010 - 01.2011
CICU RN Supervisor
Children's Health - Children's Medical Center Dallas
01.2008 - 08.2014
Clinical Nurse, Cardiac intensive Care Unit
01.2004 - 01.2008
Bachelor of Science in Nursing -
University of Texas Health Science Center San Antonio
05.2001 - 05.2003
Clinical Nurse, Pediatric Intensive Care Unit
Cook Children’s Medical Center
- 01.2016
Clinical Nurse, Neonatal Intensive Care Unit
Baylor Medical Center Hospital - Grapevine
- 01.2007
Forensic Nursing Certification - undefined
Kaplan University
MBA Healthcare Management - undefined
Western Governor’s University Austin, TX
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