Motivational Volunteer experienced in driving community support with proactive approaches. Focused on helping to service delivery to handle growing demands. Reliable team player committed to quickly learning new concepts and skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Hi, I’m
Nashira Morganskinner
Jacksonville,NC
Summary
Overview
22
years of professional experience
Work History
True life international fellowship ministries, Richlands, NC
Volunteer
07.2006 - 02.2024
Job overview
- Assisting with the provision of care and teaching for special-needs children, teens, and young adults; planning and executing fun, creative activities and making recommendations for improvements to the program
- Preparing and presenting engaging, dynamic introductions, training courses and talks for church services.
NHRMC - south 17th street, Wilmington, NC
Clinical Support Coordinator
03.2022 - 11.2022
Job overview
- Overseeing the administrative aspects of health services provided in these hospital departments
- Assist managers with scheduling in the OR/OP departments
- Manage payroll for these departments
- Oversee and enter charges related to health services
- Assist with prior-authorizations
- Conduct quality audits and reporting
- Provide backup support during increased workload and staff time off (PTO).
Walgreens Pharmacy, Jacksonville, NC
Assistant Store Manager, First-Line Supervisors of Retail Sales Workers
12.2020 - 04.2021
Job overview
- Managed all aspects of daily store operations.
- Provided guidance and oversight for key managerial tasks
- Maintained accurate records of inventory and stock levels
- Streamlined asset protection crisis management processes
- cash handling /and cash drops
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
United parcel service, San Marcos, CA
Flex Supervisor, Administrative Services Managers
04.2018 - 06.2019
Job overview
- Management Team Building Integrity and Ethics Budgets / Forecasts Process Improvement Reporting Documentation Decision Making Business Strategy Data Administration Planning and Organisation Teamwork / Collaboration Leadership Patient Advocacy Supervise and train employees effectively, work extended hours handling customers complaints and concerns, work closely with staff to ensure client and customer needs are met effectively
- Perform office tasks using simple hand grasping, fine hand manipulation associated with assigned task such as paperwork, use of computer, filing, calculating and use of telephone
- Have a sufficient ability to communicate, through sight and hearing, to perform assigned tasks and maintain proper job safety
- Work in an environment with variable temperatures and humidity
- Exposure to dust, dirt and noise
- Enclosed work areas
- Outside inclement weather
- Elevated heights and uneven surfaces
- Work cooperatively in a diverse work environment.
First Assoicates, San Diego, CA
Loan Adviser, Loan Officers
09.2017 - 03.2018
Job overview
- Evaluate, authorise, or recommend approval of commercial, real estate, or credit loans
- Advise borrowers on financial status and methods of payments
- Includes mortgage loan officers and agents, collection analysts, loan servicing officers, and loan underwriters.
San Diego, San Marcos, CA
GMI /Allied
08.2017 - 12.2017
Job overview
- Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry
- Obtains help by sounding alarms
- Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers
- Controls traffic by directing drivers.
Concentrix Corporation, Fremont, CA
Agency Administrator / Claims Analyst
11.2008 - 09.2016
Job overview
- Contributing significantly to the successful achievement of business objectives through planning, leading, directing, coordinating and administering all day-to-day operational activities of the agency
- Recruiting, selecting, training, developing and retaining a cohesive, motivated team of qualified staff; training 450 new staff members annually; sourcing, implementing and managing new performance appraisal process
- Setting annual goals, objectives, and budget, with a strong focus on reducing costs while improving service
- Enhancing performance through introducing new work methods and procedures and implementing standards and methods to measure effectiveness
- Ensuring the completeness and accuracy of public information and materials; proactively maintaining up-to-date knowledge of all applicable local, state, and federal laws and regulations
- Serving as primary point-of-contact for liaison between management, clinical staff, and the community
- Addressing and effectively resolving billing and coding errors through correcting live accounts
- Performing multiple tasks simultaneously in a fast-moving working environment while remaining calm and decisive under pressure and maintaining meticulous attention to detail at all times.
Walmart, Richlands, NC
Cashier
08.2015 - 12.2015
Job overview
- Provided consistently superior customer service while maximizing benefits to the business through recommending and selling merchandise suited to individual customer needs, preferences and circumstances
- Processed cash, check and credit card transactions and administered Point of Sale opening & closing procedures
- Conducted monthly and quarterly physical inventory counts; replenished floor stock and processed shipments to ensure uninterrupted product availability for customers
- Maintained awareness of current promotions, policies on payment and exchanges, and security practices.
Microsoft (Kinect) Consulting, Jacksonville, NC
Program Administrator, Instructional Coordinators
11.2008 - 09.2012
Job overview
- Served collaboratively as member of team to investigate and assess the interaction between Xbox and children with special needs, thereby enhancing user-friendliness, increasing product awareness, and boosting sales.
Tmc Guest Services, Wilmington, DE
Customer Service Associate
08.2002 - 07.2009
Job overview
- Led, motivated and managed on- and off-site Customer Support teams across multiple locations and time zones, taking full ownership of team productivity metrics
- Provided high-level product support and strategic leadership for representatives and clients
- Developed, implemented and monitored innovative programs to maximize customer satisfaction and manage on-site Customer Service representatives
- Prepared, reviewed and evaluated CRM reports regularly, to identify problems and areas of improvement
- Enhanced service quality and increased sales through proactively maintaining strong knowledge of company products and services; addressed negative customer feedback promptly and effectively
- Compiled detailed monthly departmental reports and updates for senior management.
Coastal Carolina Community College, Jacksonville, NC
Records Clerk, Receptionists and Information Clerks
09.2007 - 06.2009
Job overview
- Processed student admission files and prepared files for audit, proactively identifying and implementing ways to improve efficiency and effectiveness of managing student records for 1300 students.
Newark High School, New Castle, DE
Teacher Assistant, Administrative Services Managers
09.2002 - 06.2006
Job overview
- Graded papers for 4 teachers and 4,013 students
- Participated in program for raising funds to provide nutritious snacks for underprivileged students.
Education
Colorado Technical University
Master's Degree from Business Administration
University Overview
Colorado Technical University
Bachelor's Degree from Healthcare Management
University Overview
colorado technical university
Bachelor's Degree from management
University Overview
Skills
- Fundraising
- Recordkeeping
- Volunteer Recruitment
- Computer Skills
- Data Entry
- Clerical Support
- Answering Phones
- Event Setup
- Community Engagement
- Operations Support
- Flexible Schedule
- Food Distribution
- Telephone Etiquette
- MS Office
- Project Oversight
- Attention to Detail
- Document Management
- Filing and Recordkeeping
- Administrative Support
- Teamwork and Collaboration
- Community Outreach
- Relationship Building
- Recordkeeping and Confidentiality
- Professional Appearance
- Adaptability and Dependability
- Positive Attitude
Timeline
Clinical Support Coordinator
NHRMC - south 17th street
03.2022 - 11.2022
Assistant Store Manager, First-Line Supervisors of Retail Sales Workers
Walgreens Pharmacy
12.2020 - 04.2021
Flex Supervisor, Administrative Services Managers
United parcel service
04.2018 - 06.2019
Loan Adviser, Loan Officers
First Assoicates
09.2017 - 03.2018
GMI /Allied
San Diego
08.2017 - 12.2017
Cashier
Walmart
08.2015 - 12.2015
Agency Administrator / Claims Analyst
Concentrix Corporation
11.2008 - 09.2016
Program Administrator, Instructional Coordinators
Microsoft (Kinect) Consulting
11.2008 - 09.2012
Records Clerk, Receptionists and Information Clerks
Coastal Carolina Community College
09.2007 - 06.2009
Volunteer
True life international fellowship ministries
07.2006 - 02.2024
Teacher Assistant, Administrative Services Managers
Newark High School
09.2002 - 06.2006
Customer Service Associate
Tmc Guest Services
08.2002 - 07.2009
Colorado Technical University
Master's Degree from Business Administration
Colorado Technical University
Bachelor's Degree from Healthcare Management
colorado technical university
Bachelor's Degree from management
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