Pierre Dottery
Charlotte, NC,NC
Summary
Motivated business professional bringing years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Creative Sound Technician with strengths in recording, editing and mixing. Offering diverse background with expertise in Audio and Entertainment. Articulate communicator with strong organization skills. Professional Sound Technician with excellent microphone techniques and experience setting up and operating audio equipment. Manages multiple projects with little direction. Specialize in audio engineering in both live and studio settings.
Dependable successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
13
13
years of professional experience
Work History
Live Sound Engineer
True Life Fellowship Church
08.2023 - Current
- Checked all technical equipment to make sure it was functioning properly and performed troubleshooting to alleviate issues.
- Operated sound consoles and managed audio content through effective mixing and editing.
- Set up and broke down sound board, speakers, microphones and ear buds at each event.
- Separated instruments, vocals and peripheral sounds and mixed during post-production stage.
- Maintained working knowledge of flying and stacking speaker systems and digital and analog mixing systems.
- Collaborated with producers and performers to determine and achieve desired sound for productions.
- Prepared for recording sessions by selecting and setting up microphones.
- Regulated volume level and sound quality during recording sessions.
Business Owner/Operator
DJP Entertainment, LLC
05.2020 - Current
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Monitored staff performance, providing final-say assessment over inquiries.
Server Shift Leader
Cheesecake Factory
03.2013 - 08.2023
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
Server Shift Leader
Maggianos
05.2010 - 05.2013
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Bachelor of Science - Business Administration
University of North Carolina At Pembroke
Pembroke, NCAssociate of Science - Business Administration
Pima Community College
Tucson, AZ12.2024
Skills
- Improve Policies
- Industry Networking
- Board Oversight
- Articulate Communication
- Management Team Leadership
- Human Resource Information System (HRIS)
- Competitor Trend Research
- Strategic Planning
- Financial Transactions
- Accounting Records
- Dining Room Management
- Performance Strategies
- Client Needs Assessment
- Audio Editing and Synthesis
- Equipment Testing
- Information Transmission
- Audio Engineering
- Digital Audio Consoles
- Equipment Assembly
- Audio Production
- Digital and Analog Mixing Systems
- Mixing and Mastering
- Preparation Oversight
- Sound Operations
- Equipment Troubleshooting
Timeline
Live Sound Engineer
True Life Fellowship Church
08.2023 - Current
Business Owner/Operator
DJP Entertainment, LLC
05.2020 - Current
Server Shift Leader
Cheesecake Factory
03.2013 - 08.2023
Server Shift Leader
Maggianos
05.2010 - 05.2013
Bachelor of Science - Business Administration
University of North Carolina At Pembroke
Associate of Science - Business Administration
Pima Community College
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