Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nashwan Hoque

Statesboro,Georgia

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise, upselling varying products/services, and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

3
3
years of professional experience

Work History

Front End Associate

Sam's Club
Athens, GA
06.2024 - 08.2024
  • Processed customer transactions and provided excellent customer service.
  • Assisted in organizing merchandise displays on the sales floor.
  • Maintained a clean, organized and inviting store environment.
  • Greeted customers warmly upon arrival and identified their needs.
  • Provided product knowledge to customers as needed.
  • Utilized point-of-sale system to process cash, credit card, check and gift card payments.
  • Increased sales by promoting upgraded memberships and credit cards.

Host

Raffertys
Athens, GA
11.2021 - 12.2023
  • Greeted guests upon arrival and provided them with menus.
  • Took reservations over phone and in person.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Provided customers with accurate wait times and monitored waiting list.
  • Assisted servers in seating guests by escorting them to their tables.
  • Managed dining room layout to maximize efficiency of staff members.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Resolved conflicts between customers when necessary.

Cross Trined (Cook/Drive-Thru Cashier

Zaxby's Chicken Fingers & Buffalo Wings
Athens, GA
05.2021 - 08.2021
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.

Education

Some College (No Degree) -

Georgia Southern University
Statesboro, GA

Skills

  • Merchandise display set up
  • Order selection and preparation
  • Retail transactions
  • Customer Service
  • Time Management
  • Product cross-selling
  • Efficient time management
  • Team contribution
  • Inventory Monitoring

Languages

English
Native/ Bilingual
Bengali
Native/ Bilingual
Arabic
Elementary

Timeline

Front End Associate

Sam's Club
06.2024 - 08.2024

Host

Raffertys
11.2021 - 12.2023

Cross Trined (Cook/Drive-Thru Cashier

Zaxby's Chicken Fingers & Buffalo Wings
05.2021 - 08.2021

Some College (No Degree) -

Georgia Southern University

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Nashwan Hoque