Nasir Branch
Garner,NC
Summary
Currently Seeking a work from home job. I have a Proven track record in enhancing customer satisfaction. Personable Customer service , offering 5 plus years of experience resolving account and service concerns for customers. Smoothly uncovers and solves challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success. Excelling in Time management and being committed to a long-term career.
Overview
3
3
years of professional experience
Work History
Customer Sales Representative
Conns Home Plus Warehouse
11.2023 - 07.2024
- Built strong relationships with clients through attentive service, leading to repeat business and referrals.
- Emphasized product specifications to meet customer needs.
- Increased customer satisfaction by addressing and resolving issues promptly and professionally.
- Assisted call-in customers with questions and orders.
Online Grocery Associate
Walmart
07.2022 - 09.2023
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
Commercial Cleaner
Supreme Maintenance
02.2021 - 09.2022
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
Education
Associate of Science - Business Administration
Wake Tech Community College
Raleigh, NC05.2027
Skills
- Patience and resilience
- Market awareness
- Company policies
- Cash Handling
Timeline
Customer Sales Representative
Conns Home Plus Warehouse
11.2023 - 07.2024
Online Grocery Associate
Walmart
07.2022 - 09.2023
Commercial Cleaner
Supreme Maintenance
02.2021 - 09.2022
Associate of Science - Business Administration
Wake Tech Community College
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