Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Open To Work

Nasiya McNeil

Newark,NJ

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Manager

Carters
01.2023 - Current
  • Managed daily operations of the sales department, including supervision of staff members
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year
  • Created and maintained a sales environment to support business objectives
  • Resolved customer complaints regarding sales and service
  • Coached, developed, and motivated team to achieve revenue goals
  • Handled customer relations issues, enabling quick resolution and client satisfaction
  • Built long-lasting client relationships through excellent customer service and consistent follow-ups.

Sales Associate

Carters
10.2021 - 12.2022
  • Greeted customers and provided exceptional customer service
  • Assisted customers with product selection, sizing, and styling
  • Provided accurate information about products, prices, and services
  • Maintained up-to-date knowledge of store merchandise and policies
  • Processed transactions using a point-of-sale system
  • Restocked shelves as needed to ensure sufficient inventory levels
  • Attended weekly team meetings to review performance goals and objectives
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Performed cashier duties such as accepting payments, issuing receipts, and counting money back change
  • Built relationships with customers to encourage repeat business.
  • Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Psychology

Kean University
Union, NJ
05-2027

Skills

  • Motivational skills
  • Account management
  • Relationship building
  • Staff management
  • Goals and performance
  • Verbal and written communication
  • Client relationship management
  • Solution selling
  • Persuasive negotiations
  • Sales team training

Certification

Basic Life Support (BLS) Certification, American Heart Association - March 11, 2025

Timeline

Sales Manager

Carters
01.2023 - Current

Sales Associate

Carters
10.2021 - 12.2022

Psychology

Kean University

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Nasiya McNeil