Professional Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline

Nasiyr Carter

Amtrak
Philadelphia,PA
15
years of professional experience

Experienced transportation operations professional with hands-on experience safely handling and transporting thousands of pieces of passenger baggage in a fast-paced, high-volume environment. Skilled in baggage tracking, loading and unloading, passenger assistance, equipment operation, and maintaining strict safety standards. Proven ability to work efficiently under pressure, coordinate with team members, resolve issues quickly, and maintain a strong focus on accuracy, safety, and customer service.

Work History

Red Cap Server

8 Years 5 Months
Amtrak | 05.2018 - Current
  • Carry, load, and organize passenger luggage( up to 100lbs) , issuing an official Red Cap claim check (NRPC Form 313) for items tracked through the service.
  • Accessibility & Special Assistance: Provide wheelchair transport, physical arm support for visually impaired or blind passengers, and help setting up boarding ramps or motorized vehicle transport on station platforms.

• Station Navigation: Guide travelers through busy concourses, answer general travel questions, and assist passengers with priority pre-boarding onto trains.

Communication Technician 4

2 Years 11 Months
Comcast | 06.2015 - 05.2018
  • Install in home and on premise cable equipment
  • Troubleshoot service interruptions
  • Communicate issues and resolutions effectively to customers.
  • Installed and repaired network cabling, hardware and software to maximize operational efficiency.
  • Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
  • Coordinated installation of new users and relocations of existing users.
  • Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
  • Collaborated with other technicians to troubleshoot and resolve technical issues.

Environmental Services

2 Years 5 Months
Pristine Cleaners LLC | 03.2013 - 08.2015
  • Provided cleaning services following environmental and infection control standards and procedures
  • Maintained health care center cleaned offices, hallways and patient rooms
  • Inventory control of nurses stations.
  • Supervised and directed daily work of team sanitation personnel.
  • Delegated assignments and verified work quality and completion according to facility and regulatory standards.
  • Led training in sanitation and cleaning practices
  • Oversaw training facility maintenance, inventory management, equipment selection and environmental services
  • Planned, organized, directed and monitored work flow of Environmental Services staff

Wireless Tower Technician

3 Years 9 Months
Vertical Solutions | 05.2011 - 02.2015
  • Built wireless network towers
  • Assembled and modified steelwork for antenna hookups.
  • Rigged towers, monopoles and rooftops to build new tower or collocate antenna on existing structure under FCC guidelines.
  • Built and installed sites per customer specs and maintained safe work environment daily
  • Examined malfunctioning radio equipment to locate defects such as loose connections, broken wires or burned-out components.
  • Lifted equipment into position using cranes, rigging tools and gin poles.
  • Performed tower construction at heights of 400 feet while maintaining focus on safety.
  • Bolted equipment into place using hand and power tools.
  • Coordinated maintenance and responded to repair calls for assigned sites.
  • Calibrated and aligned components using scales, gauges and other measuring instruments.
  • Bolted equipment into place using hand and power tools
  • Lifted equipment into position using cranes, rigging tools and gin poles

Education

High School Diploma

John Bartram High School | Philadelphia, PA | 07.2006

Skills

NORAC
Hi-rail operations
AMT-2
Class B CDL
Airbrake endorsement
Overhead Line Construction
Crane and Rigging
Steel modification
Safety Procedures
Blueprint Analysis
Cable Splicing
Equipment Maintenance
System Troubleshooting
Transformer Maintenance
Power Line Installation and restoration

Volunteer Experience

  • President of Non-Profit organization
  • Engaging in community outreach by providing nourishment to those experiencing homelessness and offering guidance and support to young individuals through mentoring programs.

Timeline

Red Cap Server

Amtrak
05.2018 - CurrentRead More

Communication Technician 4

Comcast
06.2015 - 05.2018Read More

Environmental Services

Pristine Cleaners LLC
03.2013 - 08.2015Read More

Wireless Tower Technician

Vertical Solutions
05.2011 - 02.2015Read More

John Bartram High School

High School Diploma
Read More
Nasiyr Carter