Summary
Overview
Work History
Education
Skills
Timeline
Generic

Omoro Kantamanto

Philadelphia,PA

Summary

Organized Team player with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete mentally-demanding work. Safety-oriented with strong adherence to rules and efficiency to achieve excellence.

Overview

12
12
years of professional experience

Work History

Assistant Conductor

Amtrak
03.2023 - Current
  • Communicated with train dispatchers to obtain and adjust routes.
  • Negotiated and directed train and rail cars movement.
  • Signaled crew members, utilizing hand or flag signals, proper radio communications and lanterns.
  • Checked tickets and passenger information to verify payment, destinations and special considerations.
  • Received information regarding train or rail problems from dispatchers or from electronic monitoring devices.
  • Inspected locomotives and rail cars for necessary maintenance before, during and after long routes and for regular maintenance requirements.

Dispatcher

Pinnacle Transportation Services
04.2022 - Current
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Minimized cost of operations by optimizing routes for drivers to align with budget.
  • Received new orders, prepared documentation, and assigned personnel.

Maintenance

SEPTA
09.2019 - 04.2022
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
  • Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.

Machine Operator

The Hershey Company
12.2013 - 08.2019
  • Trained staff of 10 direct labor employees to perform assembly and manufacture of product.
  • Maintained quality assurance and customer satisfaction objectives.
  • Monitored machine operation and diagnosed malfunctions.
  • Set and monitored product standards, examining samples of raw products and processing tests, to ensure the quality of all finished products.

Customer Service Associate

Turkey Hill Minit Markets
09.2011 - 12.2014
  • Delivered exceptional customer service through ackowledgement, communication and commitment to quality. 
  • Utilized exceptional communication to connect with customers, assess needs and present solutions.
  • Adhered to all company policies procedures and safety standards.
  • Ensured a safe work place for employees and customers alike, reported any defects and or maintenance issues to manager.

Education

Computer And Information Sciences

Thaddeus Stevens College of Technology
Lancaster, PA

High School Diploma -

South Philadelphia High School
Philadelphia, PA
2011

Skills

  • Critical Thinking
  • Problem-solving skills
  • Leadership Roles
  • Rail Safety
  • AMT-5
  • NORAC
  • Excellent Organizational Skills
  • Knowledge of Amtrak train service and operations
  • Customer service experience
  • Dispatcher Experience

Timeline

Assistant Conductor

Amtrak
03.2023 - Current

Dispatcher

Pinnacle Transportation Services
04.2022 - Current

Maintenance

SEPTA
09.2019 - 04.2022

Machine Operator

The Hershey Company
12.2013 - 08.2019

Customer Service Associate

Turkey Hill Minit Markets
09.2011 - 12.2014

Computer And Information Sciences

Thaddeus Stevens College of Technology

High School Diploma -

South Philadelphia High School

Similar Profiles

CREATE PROFILE
Omoro Kantamanto