Nasra Ahmed
Shakopee,MN
Summary
Dynamic professional with a proven track record at Beacon Specialized Living, adept in medication administration and behavioral management. Excelled in enhancing client well-being through innovative care plans and effective crisis management. Demonstrated exceptional interpersonal skills, fostering community integration and advocating for disability rights. Achieved significant improvements in client satisfaction and engagement.
Overview
5
5
years of professional experience
Work History
Direct Support Professional
Beacon Specialized Living
05.2023 - 07.2024
- Support Daily Living Activities: Assist clients with personal care tasks, including grooming, bathing, dressing, and meal preparation to enhance their daily living skills.
- Medication Management: Administer medications as prescribed and maintain accurate documentation of medication schedules and client responses.
- Develop and Implement Care Plans: Collaborate with clients, families, and professionals to create and follow personalized support plans that align with clients’ goals.
- Encourage Social Engagement: Facilitate participation in community activities and social events to promote social skills and community integration.
- Monitor and Document Progress: Keep accurate records of clients’ progress, behavior, health changes, and medication administration, reporting significant developments to appropriate staff.
- Provide Emotional Support: Establish trusting relationships with clients, offering encouragement and companionship to foster emotional well-being.
- Crisis Management: Employ de-escalation techniques and conflict resolution skills to manage challenging behaviors effectively and safely.
- Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
Disability Support Intern
Community Connections
06.2021 - 03.2023
- Patient Care: Extensive knowledge of home care practices and strategies for supporting individuals with disabilities.
- Communication: Strong interpersonal skills, with the ability to communicate effectively with clients, families, and healthcare professionals.
- Assessment & Planning: Proficient in assessing individual needs and developing personalized care plans.
- Advocacy: Committed to advocating for the rights and needs of individuals with disabilities.
- Crisis Management: Ability to remain calm and effective in high-pressure situations.
- Team Collaboration: Experience working within multidisciplinary teams to provide comprehensive care.
Guest Advocate
Target
04.2019 - 07.2020
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Optimized store operations by assisting with opening or closing procedures as needed.
Education
Bachelor of Science - Disability Support Services
St. Cloud State University
St. Cloud, MN06.2023
Skills
Behavior redirection
First aid and safety
Medication Administration
Client Support
Behavioral Management
Accomplishments
Graduated with Honors: Achieved Cum Laude in Bachelor of Science in Home Care Services from the University of St. Cloud, demonstrating a commitment to academic excellence.
Capstone Project Leader: Led a successful capstone project on enhancing quality of life through personalized care plans, which resulted in actionable recommendations for improving home care practices for individuals with disabilities.
Hobbies
Volunteering: Engaging with local charities or organizations that support individuals with disabilities or the elderly.
Yoga or Meditation: Practicing mindfulness techniques that can help in managing stress and promoting well-being.
Fitness or Hiking: Engaging in physical activities that promote health and can be shared with clients as a way to encourage an active lifestyle.
Languages
Somali
Native or Bilingual
English
Full Professional
Timeline
Direct Support Professional
Beacon Specialized Living
05.2023 - 07.2024
Disability Support Intern
Community Connections
06.2021 - 03.2023
Guest Advocate
Target
04.2019 - 07.2020
Bachelor of Science - Disability Support Services
St. Cloud State University
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