Nasra Ahmed
Saint Paul,MN
Summary
Achieved high levels of customer satisfaction through proactive problem-solving.,Built lasting relationships with clients, enhancing overall business engagement.,Thrived in fast-paced environments by quickly adapting to new challenges.
Overview
8
8
years of professional experience
Work History
Manager's Assistant
Office Management
10.2022 - Current
- Coordinated daily operations to enhance workflow efficiency.
- Managed scheduling and calendar for executive leadership.
- Assisted in development of training materials for new staff.
- Streamlined communication between departments, improving response times.
Cabin Crew Member
Airport Terminal Services Inc
12.2023 - 07.2025
- Conducted complete and accurate audits of aircraft following cleaning and sanitization procedures.
- Cleaned and serviced aircraft cabin, galleys and lavatories.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Stocked cabin with safety guides, airsick bags and cleaning products after every flight.
- Checked personnel for proper uniforms and safety equipment.
- Oversaw maintenance of all required equipment and sent it out for required services.
Program Coordinator
Zumbro
01.2021 - 10.2023
- Organized and managed program development from conception through successful execution.
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
- Gathered and organized printed materials required for program participation.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Provided ongoing direction and leadership for program operations.
- Designed program implementation and maintenance plan.
- Addressed and resolved technical, financial and operational concerns by working with team members and directors.
Warehouse Associate
Amazon
02.2020 - 12.2020
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Prepared orders for shipment by picking, packing and labeling merchandise.
- Worked safely around moving machinery.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Shipped material and performed boxing, packing, labeling and preparation of related documents.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Cashier
Macy’s
09.2018 - 01.2020
- Processed customer transactions efficiently, ensuring accuracy and timely service.
- Managed cash register operations, balancing cash drawers at end of shifts.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Collaborated with team members to maintain store presentation standards and inventory organization.
Education
High School Diploma -
Como Park Senior High School
Saint Paul, MN06.2019
Skills
Managed project coordination activities to streamline workflow and improve efficiency
Oversaw customer service operations to elevate client satisfaction and retention
Handled financial transactions with precision to ensure accurate reporting
Leveraged CRM systems to build and maintain strong customer relationships
Process improvements
Generating schedules
Timeline
Cabin Crew Member
Airport Terminal Services Inc
12.2023 - 07.2025
Manager's Assistant
Office Management
10.2022 - Current
Program Coordinator
Zumbro
01.2021 - 10.2023
Warehouse Associate
Amazon
02.2020 - 12.2020
Cashier
Macy’s
09.2018 - 01.2020
High School Diploma -
Como Park Senior High School