Accomplished Security Officer and Logistics Dispatcher with a proven track record at Securitas Security Services USA, adept in emergency response and optimizing logistics operations. Skilled in surveillance and exceptional customer service, I significantly enhanced safety protocols and streamlined delivery processes, achieving higher efficiency and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Security Officer
Securitas Security Services USA
05.2022 - 11.2024
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Reported suspicious activities and persons to law enforcement.
Completed full building and grounds patrols to spot and investigate concerns.
Responded quickly to emergency situations to assess and deflect issues.
Logistics Dispatcher
Massa Express LLC
02.2018 - 04.2022
Handled complex routing scenarios efficiently under tight deadlines while maintaining excellent attention to detail.
Analyzed shipment trends to anticipate future logistics needs and proactively adjust resources accordingly.
Oversaw the maintenance of fleet vehicles, scheduling regular inspections, servicing, and repairs as needed for optimal performance.
Streamlined order processing workflows, resulting in decreased order turnaround time and higher customer satisfaction rates.
Coordinated daily logistics operations, optimizing routes for cost-effective and efficient deliveries.