Nastassija Stynes
Jacksonville,FL
Summary
Professional with experience in behavioral health care, prepared for this role. Skilled in patient care, crisis intervention, and therapeutic support with strong communication abilities. Focused on team collaboration and adaptability to changing needs. Reliable and results-driven, with commitment to improving patient outcomes and fostering supportive environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Behavioral Health Assistant
Mental Health Health Resource Center
Jacksonville, FL
06.2026 - Current
- Monitors behaviors and documents observed behaviors as indicated in the patient record.
- Provides ongoing attention and interaction with patients in order to establish supportive relationships, learn patient concerns and goals, and work to assist patients in achieving successful outcomes.
- Assists patients with personal hygiene and activities of daily living skills (ADLs) in accordance with age, cultural consideration, and level of functioning based on current acuity and diagnosis.
- Ensures implementation of the daily schedule that meets patients’ needs and interests.
- Performs safety checks at a minimum of 15-minute intervals on patients in accordance with policy and procedure or as directed by the supervisor.
- Supervises patients during fresh air breaks and visitation periods.
- Remains knowledgeable of admission/discharge status, patient level and privileges/restrictions, special information, treatment plan, and unusual events.
- Performs and documents vital signs on patients, under the direct supervision of a Registered Nurse.
Behavioral Health Technician
Park Place Behavioral Health
Kissimmee, FL
06.2023 - 12.2025
- - Supported clients through attentive care, daily activities, and program engagement.
- - Assisted with documentation and intake processes while ensuring accuracy and confidentiality.
- - Built trust and rapport by actively listening and fostering a positive environment.
- Utilized InSync EMR system to accurately document patient interactions, track behavioral progress, and maintain confidential medical records in compliance with HIPAA standards.
Behavioral Health Technician
Orlando Recovery Center
Orlando, FL
08.2022 - 05.2023
- - Provided supervision and emotional support to clients during treatment programs.
- - Coordinated with team members to ensure smooth client care and daily operations.
- - Encouraged client participation in recovery and personal development.
Behavioral Health Technician
The Blackberry Center
St. Cloud, FL
03.2021 - 11.2021
- - Monitored clients and maintained a safe, structured environment.
- - Documented progress and vital signs with accuracy.
- - Supported client independence and growth through guidance and encouragement.
Youth Mentor
The Royals Company (Contracted – Department of Children and Families)
Orlando, FL
11.2020 - 02.2021
- Reviewed and managed referrals from the Department of Children and Families (DCF).
- Provided consistent, community-based one-on-one mentoring to at-risk youth facing mental health challenges, family instability, and complex life circumstances.
- Guided youth in personal development, goal-setting, and structured recreational activities to support positive growth.
- Built supportive, trusting relationships while maintaining professional boundaries and confidentiality.
- Promoted a safe, encouraging environment that fostered communication, emotional growth, and positive decision-making.
- Completed detailed weekly charting and progress documentation for each assigned youth in compliance with agency and DCF requirements.
- Prepared and submitted timely reports to DCF and maintained regular communication with caseworkers regarding client progress, concerns, and service coordination.
Education
Bachelor of Science - Psychology
Florida Agricultural And Mechanical University
Tallahassee, FL05-2027
Associate of Arts -
Valencia College
Orlando, FL05-2022
High School Diploma -
Osceola High School
Kissimmee, FL05-2018
Skills
- Support and resolution skills
- Consistent reliability in performance
- Confidentiality management
- Conflict de-escalation
- Progress monitoring
- Employee training
- Patient evaluation
- Proficient in EMR/EHR systems: Insync, Epic
- Expertise in time management
- Vitals monitoring
Certification
CPR & AED
Timeline
Behavioral Health Assistant
Mental Health Health Resource Center
06.2026 - Current
Behavioral Health Technician
Park Place Behavioral Health
06.2023 - 12.2025
Behavioral Health Technician
Orlando Recovery Center
08.2022 - 05.2023
Behavioral Health Technician
The Blackberry Center
03.2021 - 11.2021
Youth Mentor
The Royals Company (Contracted – Department of Children and Families)
11.2020 - 02.2021
Bachelor of Science - Psychology
Florida Agricultural And Mechanical University
Associate of Arts -
Valencia College
High School Diploma -
Osceola High School