Nasya Collier

As a remote third-party collection agent, I specialize in contacting clients with outstanding balances on behalf of various businesses and healthcare providers. Working from home, I manage inbound and outbound calls to negotiate payment arrangements, resolve account discrepancies, and educate debtors on repayment options in a respectful and compliant manner. I ensure all interactions follow federal and state collection laws, including the Fair Debt Collection Practices Act (FDCPA), and maintain accurate documentation of all communications and account activity using industry-standard collection software. My role also involves skip tracing, identifying billing errors, and collaborating with internal departments to ensure account accuracy. I consistently meet or exceed collection targets by using a solution-oriented approach, balancing persistence with professionalism, and maintaining confidentiality and integrity throughout the recovery process.

As a Work-from-Home Billing Specialist, I efficiently manage all aspects of the billing process from a remote setting while maintaining accuracy, confidentiality, and productivity. My responsibilities include generating and submitting accurate medical claims to insurance companies, verifying patient coverage, following up on unpaid or denied claims, and resolving any discrepancies in billing records. I communicate regularly with insurance providers and patients to ensure timely reimbursement and clear understanding of account balances. I utilize billing software and EHR systems such as Kareo, Athenahealth, or AdvancedMD to maintain organized and up-to-date records. Working independently, I prioritize tasks, meet strict deadlines, and ensure compliance with industry regulations, including HIPAA. My strong attention to detail, problem-solving skills, and ability to work collaboratively with remote teams contribute to efficient billing cycles and consistent cash flow.

As a Dental Front Desk Receptionist, I take pride in creating a welcoming and organized environment for patients from the moment they walk in. I manage all front office duties, including scheduling and confirming appointments, verifying insurance eligibility, and processing patient intake forms. I’m proficient in dental practice management software such as Dentrix, Eaglesoft, or Open Dental, which allows me to accurately maintain patient records, enter treatment plans, and handle billing transactions. I communicate clearly with patients regarding their treatment costs, insurance coverage, and payment options, ensuring they feel informed and supported. I also coordinate effectively with dental assistants, hygienists, and the dentist to maintain a smooth workflow throughout the day. My professionalism, attention to detail, and strong customer service skills help ensure that every patient has a positive experience from check-in to check-out.