Nasya Gomez
Stand Out For Good [Altar’D State]
Charlotte,NC
3
Languages
7
years of professional experience
Dedicated and detail-oriented professional with a proven ability to remain composed and reliable in high-pressure situations. Adept at collaborating with diverse teams and contributing effectively to various tasks. Eager to embrace new experiences, forge meaningful connections, and positively impact the lives of others. Prepared to tackle challenges with unwavering motivation and a commitment to excellence.
Work History
Shift Supervisor
4 Years 9 Months- Supervised daily operations to ensure efficient workflow and optimal staffing levels.
- Trained and mentored team members to enhance service quality and operational standards.
- Enhanced customer satisfaction through effective problem resolution and service recovery tactics.
- Monitored employee performance, providing feedback to foster development and accountability.
Brand Representative
5 Months- Provided excellent customer service, resulting in positive feedback and repeat business.
- Monitored inventory levels, ensuring timely restocking of popular products to meet customer demand.
- Assist with daily opening and closing tasks to maintain clean, neat, and professional store.
- Mentored junior team members to help them develop essential skills for success in their roles as Brand Representatives.
Customer Service Associate
6 Months- Delivered exceptional customer service, resolving inquiries and issues efficiently.
- Managed inventory levels, ensuring product availability to meet customer demands.
- Monitored store environment for compliance with safety standards and operational guidelines.
- Photo order fulfillment, canvas building, and shipment processing.
Team Leader
6 Months- Led team to consistently achieve service excellence and customer satisfaction goals.
- Streamlined workflow processes to enhance efficiency and reduce wait times.
Sandwich Artist
1 Year- Complete F2F + Mobile Orders
- Prepare Ingredients and Portion Sizes
- Cleaning Duties as Required
Education
Associate of Science - Biological Sciences
- Honoree of Truist Honors Scholars
High School Diploma
Skills
Problem-Solving
Communications
Customer Service
Dependability
Strong Work Ethic
Adaptability
Detail-Oriented
Leadership
Open-Mindedness
Coaching
Effective communicator
Goal oriented
Affiliations
- Association of Young Ambassadors of Christ
- Truist Honors Scholars
LANGUAGES
English
Spanish
Slight Sign Language
EXPERIENCE
- MYEP Youth Employment Career & Readiness Training, 501 S College St, Charlotte, NC 28202
- October 11th, 2023 | Career & Readiness Orientations, Training
Timeline
Brand Representative
Stand Out For Good [Altar’D State]
03.2026 - CurrentRead More
Customer Service Associate
Walgreens
07.2024 - 01.2025Read More
Team Leader
Spectrum Center (Chick-fil-A)
11.2023 - 05.2024Read More
Shift Supervisor
Chick-fil-A
11.2021 - CurrentRead More
Sandwich Artist
SUBWAY®Restaurants
01.2020 - 01.2021Read More
Myers Park High School
High School Diploma
Read More
Central Piedmont Community College
Associate of Science from Biological Sciences
Read More