Natalie Reese
Hammond,LA
Summary
Accomplished worker skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management. Hardworking and passionate job seeker with strong organizational skills eager to secure a quality assurance job with your company. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Family Dollar
01.2020 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
Dental Assistant Specialist
Bippo's Place For Smiles
08.2014 - 10.2016
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Explained treatment procedures and instructed patients on home care guidelines.
- Sterilized rooms and prepped equipment and instruments for several procedures daily.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
Education
Associate of Science - Dental Assisting
Blue Cliff College - Metairie
Metairie, LA09.2011
No Degree - Dental Hygiene
LSU School of Dental
New Orleans01.2011
No Degree - Business Administration
Delgado Community College
New Orleans, LA2006
Skills
- Issue Resolution
- Microsoft Outlook
- Goals and Performance
- Microsoft Excel
- Employee Scheduling
- Time Management
- Strategic Planning
Certification
CPR
EDDA
Timeline
Assistant Store Manager
Family Dollar
01.2020 - Current
Dental Assistant Specialist
Bippo's Place For Smiles
08.2014 - 10.2016
Associate of Science - Dental Assisting
Blue Cliff College - Metairie
No Degree - Dental Hygiene
LSU School of Dental
No Degree - Business Administration
Delgado Community College
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