Natacha Austin
Bradenton,FL
Summary
Dedicated Property Management Specialist with strong organizational skills, enhancing tenant relations and satisfaction through effective communication and prompt issue resolution.
Overview
36
36
years of professional experience
Work History
Property Management Specialist
Liberty Capital Internationnal LLC
Bradenton, FL
01.2017 - Current
- Coordinated tenant communications to enhance satisfaction and resolve inquiries promptly.
- Assisted in managing property maintenance requests, ensuring timely responses and effective resolutions.
Sales Associate
International Beams
Sarasota, FL
10.2010 - 02.2013
- Fostered customer relationships through effective communication and product knowledge.
- Managed inventory levels to ensure product availability and optimize sales performance.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in merchandising strategies to enhance product visibility and drive foot traffic.
Wait Staff Member
First Watch
Sarasota, FL
08.1999 - 09.2010
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to streamline order delivery and maintain food quality standards.
- Trained new employees on menu offerings, service protocols, and operational procedures.
- Managed cash register operations and processed customer transactions accurately and efficiently.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Received numerous positive reviews from customers on online platforms, contributing to an increase in repeat business for the restaurant.
Wait Staff Member
Crab & Fin Restaurant
Sarasota, FL
05.1997 - 08.1999
- Delivered exceptional customer service in high-pressure environments, ensuring guest satisfaction.
- Resolved customer complaints effectively, turning negative experiences into positive outcomes.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Salesperson
Ivory Coast Retail Store St Armand Circle
Sarasota, FL
02.1992 - 11.1994
- Developed strong customer relationships to enhance loyalty and drive repeat sales.
- Demonstrated product knowledge to assist customers in making informed purchasing decisions.
- Executed visual merchandising strategies to optimize product displays and enhance store appeal.
- Trained new staff on sales techniques and store policies, improving team performance and service quality.
Professional Ballet Dancer
Sarasota Ballet of Florida
Sarasota, FL
09.1990 - 06.1993
- Executed complex choreography in diverse ballet productions, ensuring artistic vision and precision.
- Collaborated with choreographers to refine performances, enhancing overall production quality and storytelling.
- Mentored junior dancers, fostering skill development and enhancing team cohesion during rehearsals.
- Developed and implemented training programs for company dancers, improving technical proficiency and performance readiness.
- Assisted choreographers in developing new works, providing valuable input from a dancer''s perspective.
Education
High School Diploma -
Paul Gerin Lavoie
Montreal PQ CanadaBachelor of Arts - Professional Ballet Dancer
Ballet Eddy Toussaint
Montreal PQ Canada04-1987
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Organizational growth
- Tenant relations
- Property inspections
Languages
French
Native or Bilingual
Timeline
Property Management Specialist
Liberty Capital Internationnal LLC
01.2017 - Current
Sales Associate
International Beams
10.2010 - 02.2013
Wait Staff Member
First Watch
08.1999 - 09.2010
Wait Staff Member
Crab & Fin Restaurant
05.1997 - 08.1999
Salesperson
Ivory Coast Retail Store St Armand Circle
02.1992 - 11.1994
Professional Ballet Dancer
Sarasota Ballet of Florida
09.1990 - 06.1993
High School Diploma -
Paul Gerin Lavoie
Bachelor of Arts - Professional Ballet Dancer
Ballet Eddy Toussaint