Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Natachi Reyes

Paterson,NJ

Summary

Accomplished Phlebotomy Technician with a proven track record at CDEinc, enhancing patient satisfaction through expert blood collection and empathetic patient care. Skilled in venipuncture and maintaining data confidentiality, I excel in fast-paced environments, ensuring high-quality standards in specimen handling. Demonstrated leadership in improving processes and fostering team collaboration, I significantly contribute to workplace efficiency and customer service excellence.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Phlebotomy Technician

CDEinc
01.2024 - 01.2025
  • Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Collected fluid or tissue samples by using appropriate collection procedures.
  • Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Contributed to a positive work environment by fostering strong relationships with both colleagues and patients.
  • Ensured patient safety by adhering to strict infection control protocols during all phlebotomy procedures.

Sample Room Coordinator

J.Joseph Contractors
01.2023 - 12.2024

• Assist in the organization and preparation of sample rooms for shoots

• Inspect samples to ensure they met all quality standards prior to being used on set.

• Maintain accurate records of all items received, returned and stored in the sample room.

• Ensure that the sample room was kept clean, organized and secure at all times.

• Monitored Inventory levels and placed order as needed to restock supplies.

• Create Reports to detailing expenses incurred while obtaining samples for production.

Customer Service Officer

J.Joseph Contractors
04.2020 - 12.2022

•Promote high customer satisfaction by resolving problems with knowledgeable and friendly service.

Follow SOP.

•Work successfully with diverse group of coworkers to accomplish goals and address issues related to our production and services.

•Demonstrated leadership by making improvements to work and processes and helping to training others.

Planned and completed group projects, working smoothly with others.

•Exceeding customer satisfaction by finding creative solution to problems.

Education

High School Diploma -

Eastside High School
Paterson, NJ
06.2016

Skills

  • Blood collection techniques
  • Patient preparation
  • Specimen labeling procedures
  • Pediatric phlebotomy
  • Hemoglobin testing
  • Patient care
  • Sample labeling
  • Communication
  • Venipuncture and capillary puncture
  • Customer service
  • Instrument sterilization
  • Phlebotomy technician
  • Data confidentiality
  • Certified in CPR/AED
  • Sample collection
  • Blood culturing

Certification

•Phlebotomy Technician

Additional Information

Microsoft Office

Detailed Oriented

Bilingual

Shipping and Receiving

Customer Service

Timeline

Phlebotomy Technician

CDEinc
01.2024 - 01.2025

Sample Room Coordinator

J.Joseph Contractors
01.2023 - 12.2024

Customer Service Officer

J.Joseph Contractors
04.2020 - 12.2022

High School Diploma -

Eastside High School
Natachi Reyes