Natacia McLaughlin
Colbert,WA
Summary
Dynamic Process Automation Developer and Senior Deposit Operations Specialist with a proven track record at Banner Bank. Expert in workflow automation and project management, I spearheaded initiatives that significantly enhanced operational efficiency and prevented financial losses. Skilled in fostering team collaboration and driving process improvements, my leadership has consistently delivered impactful results.
Overview
6
6
years of professional experience
Work History
Process Automation Developer
Banner Bank
Remote, United States
12.2021 - Current
- Spearheaded the design and implementation of automated processes that yielded significant cost savings across multiple business units, ensuring alignment with regulatory requirements and enhancing operational efficiency.
- Led as project manager for various process improvement initiatives, fostering strong relationships with business stakeholders, coordinating timelines, and overseeing change management.
- Conducted regular performance reviews of automation processes, making continuous enhancements to optimize system functionality and reliability.
- Established procedures and communication guidelines for automation department operations.
- Developed comprehensive audit guides, policies, procedures, and processes for automation initiatives.
- Collaborated with business units and subject matter experts to audit processes extensively.
Senior Deposit Operations Specialist
Banner Bank
Spokane, United States
07.2019 - 12.2021
- Processed over 500 ACH and wire transfer transactions daily with high accuracy and efficiency
- Verified account information and initiated electronic funds transfers for large corporate clients and consumer clients
- Conducted thorough research and resolved discrepancies related to ACH and wire transfer transactions
- Collaborated with internal teams to streamline procedures and improve overall performance in ACH and wire transfer processing
- Fraud prevention subject-matter expert
- Consistently detecting high risk/fraudulent transactions resulting in millions of dollars in loss prevention
Education
Bachelor's Degree - Business Management
Washington State University
Remote, WA06-2026
Associate of Arts Degree -
Spokane Community College
Spokane, WA, United States01.2025
Skills
- Project management
- Process improvement
- Workflow automation
- Test automation proficiency
- Automation process design
- Process analysis & optimization
- Audit planning
- Audit management
- Banking operations
- ACH transactions
- Wire transfers
- Leadership
- Team management
- Training & Development
References
References available upon request.
Timeline
Process Automation Developer
Banner Bank
12.2021 - Current
Senior Deposit Operations Specialist
Banner Bank
07.2019 - 12.2021
Bachelor's Degree - Business Management
Washington State University
Associate of Arts Degree -
Spokane Community College
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