Natalee Martinez
Summary
Hard working and passionate job seeker, familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
2
2
years of professional experience
Work History
Lead Brand Representative
Hollister.Co
08.2021 - Current
- Greeted customers warmly and pleasantly answered inquiries.
- Enhanced customer loyalty through exceptional service and product knowledge.
- Conduct weekly associate meetings reviewing plans and guidelines for the week
- Assisted customers with product selection based on individual needs and preferences.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Provided exceptional customer service to drive satisfaction.
- Increased overall sales by training team members on effective selling techniques.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Sales Associate
PacSun-Pacific Sunwear LLC
11.2023 - 01.2024
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Applied Science - Biological Sciences
El Paso Community College
El Paso, TX12.2026
High School Diploma -
El Dorado High School
El Paso, TX06.2021
Skills
- Teamwork and Collaboration
- Problem-Solving
- Large Crowd Management
- Decision-Making
- Staff Training
- Customer Service
- Team Leadership
- Cash Register Operation
- Multi-Tasking Strength
Languages
English
Full Professional
Spanish
Limited Working
References
References available upon request.
Timeline
Sales Associate
PacSun-Pacific Sunwear LLC
11.2023 - 01.2024
Lead Brand Representative
Hollister.Co
08.2021 - Current
Associate of Applied Science - Biological Sciences
El Paso Community College
High School Diploma -
El Dorado High School
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