Natali Ayala
Ontario,USA
Summary
Dedicated phlebotomist with formal education from Mission Career College, experienced in both venipuncture and capillary puncture. Committed to maintaining high standards of patient care and accuracy in sample collection. Knowledgeable in blood sample processing and laboratory safety protocols, contributing to streamlined clinical workflows.
Overview
2026
2026
years of professional experience
Work History
Caregiver, Special Needs
24hr Homecare
2024 - Current
- Prepared meals and snacks and fed clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Offered support to assist with supervising special needs individuals in home.
Certified Nursing Assistant In Training
Riverwalk Post-Acute
Riverside, CA
05.2022 - 05.2022
- Practiced safe patient transfer techniques assisted with moving patients to stretchers or wheelchairs.
- Monitored patient condition and assisted with ADLs, including feeding and ambulation.
- Promoted stringent infection-control adherence, including proper hand-washing, sanitizing and PPE use.
- Complied with department policies, quality and safety standards and governmental regulations.
- Monitored and recorded vital signs, including radial pulse, respirations and blood pressure.
- Maintained patient confidentiality in compliance with HIPAA protocols.
- Supported mobility needs by skillfully moving residents between beds, wheelchairs, bathtubs and other equipment.
- Handled residents' activities of daily living for personal hygiene and grooming.
- Minimized risk of infectious spread through full compliance with infection control procedures.
- Resolved patient issues by quickly responding to calls and emergencies.
- Served meals and assisted with self-feeding or directly fed individuals
- Minimized infection risk to staff and patients by cleaning and sanitizing rooms, equipment and tools.
Front Desk Receptionist
Southern California Automotive Technique Company
Rancho Cucamonga, CA
03.2020 - 09.2020
- Confirmed relevant guest information and payment methods to prevent fraud.
- Received packages and mail at front desk and dispersed to correct employees.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Carefully transcribed phone messages and relayed to appropriate personnel within minutes of each call.
- Resolved customer issues quickly and notified Manager immediately when problems escalated.
- Entered customer data using ShopBoss software and updated information.
- Creating invoices and estimates for costumers for the work needed done to the vehicle.
- Ordering car parts for techs when needed.
- Running errands, picking up parts and delivering parts.
Front Office Clerk
Pomona Auto Outlet
Pomona, CA
02.2018 - 03.2020
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Maintained financial accuracy by collecting deposits, fees and payments.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Scheduled appointments, forwarded phone calls.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Posted new inventory online.
- Created jackets for all new inventory coming in.
- Pick up cars from auction and delivering them back to dealership.
- Ran errands for dealership.
Education
Certified Phlebotomy Technician - Phlebotomist
Mission Career College
Riverside, CA08.2025
CPR & AED -
American Heart Association
08.2025
Certified Nurse Assistant - undefined
California Department of Public Health
04.2022
High School - undefined
Ganesha High School
Pomona, CASkills
- Spreadsheet management
- Records maintenance
- Multitasking
- Infection control
- Patient care
- Problem-solving
- Patient confidentiality
- Supply management
- Supply replenishment
- Symptom documentation
- Venipuncture
- Patient preparation
- Specimen labeling
- Specimen handling
- Order of draw techniques
- Capillary puncture techniques
- Sample collection techniques
- Vital signs monitoring
- Butterfly needle technique
LANGUAGES
Fluent in Spanish and English
Timeline
Certified Nursing Assistant In Training
Riverwalk Post-Acute
05.2022 - 05.2022
Front Desk Receptionist
Southern California Automotive Technique Company
03.2020 - 09.2020
Front Office Clerk
Pomona Auto Outlet
02.2018 - 03.2020
Certified Nurse Assistant - undefined
California Department of Public Health
High School - undefined
Ganesha High School
Caregiver, Special Needs
24hr Homecare
2024 - Current
Certified Phlebotomy Technician - Phlebotomist
Mission Career College
CPR & AED -
American Heart Association