NATALI DURAN
Homestead
Summary
Undergraduate Industrial-Organizational Psychology student with innate passion for non-profits, generalized public services, and policy analysis.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Virtual Tutor
Amplify
Remote
01.2025 - 05.2026
- Developed customized lesson plans to enhance student engagement and understanding.
- Facilitated one-on-one tutoring sessions to address individual learning needs and gaps.
- Implemented assessment tools to evaluate student progress and adapt teaching strategies accordingly.
- Collaborated with educators to align tutoring objectives with classroom curriculum standards.
Sales Associate
TjMaxx
Homestead, FL
01.2023 - 09.2024
- Provided ideal service to customers with accurate product selection to maintain overall customer satisfaction.
- Employed engaging customer service skills, with the ability to understand and neutralize customer complaints in a courteous manner.
- Provided accurate information about a wide variety of products, prices and availability.
- Drove membership sales through customer relationship building and fundamental selling techniques.
- Performed basic sales floor work, including precise customer service etiquette, as well as greeting and guiding customers, stocking shelves and taking warehouse inventory.
Youth Literacy Tutor
Touching Miami With Love
Homestead, FL
02.2022 - 03.2023
- Assisted the lead teachers with planning and delivering engaging lesson plans built around the fundamental developmental needs of the disenfranchised youth.
- Utilized creative problem solving techniques when working with struggling readers.
- Instructed students on phonics, spelling, grammar, and sentence structure in order to build a strong foundation of literacy skills.
- Created engaging activities to promote reading comprehension and critical thinking.
- Facilitated small group sessions and lesson plans centered around improving major literacy objectives.
Education
Bachelor of Arts (B.A.) - Organizational Psychology
Florida International University
Miami, FL, US08-2026
Psychology Associate in Arts - General Psychology
Miami-Dade College
Homestead, US03-2024
Skills
- Teamwork and collaboration oriented
- Problem-solving skills in the face of structural adversity
- Customer service
- Critical Thinking
- Ability to adapt to diverse groups
- Strategic planning in both academic and professional settings
- Problem-solving skills
- Collaboration and teamwork
- Progress reporting
Certification
- Registered Behavior Technician (RBT) 40-Hour Training
- SOFT SKILLS COURSEWARE
Timeline
Virtual Tutor
Amplify
01.2025 - 05.2026
Sales Associate
TjMaxx
01.2023 - 09.2024
Youth Literacy Tutor
Touching Miami With Love
02.2022 - 03.2023
Psychology Associate in Arts - General Psychology
Miami-Dade College
Bachelor of Arts (B.A.) - Organizational Psychology
Florida International University