Natali Mora - Lozano
Garland,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Concierge Agent
Cortland on McKinney
Dallas, TX
07.2025 - Current
- Provided exceptional customer service to residents and guests, ensuring satisfaction with services offered.
- Assisted in managing front desk operations, including check-ins and inquiries for residents and visitors.
- Coordinated resident events and activities, fostering community engagement within the property.
- Responded promptly to resident requests and concerns, resolving issues efficiently to enhance living experience.
Sales Associate
Rush Truck Center
Dallas, TX
07.2025 - 03.2026
- Assisted customers in selecting appropriate truck parts and accessories based on needs
- Processed sales transactions efficiently using point-of-sale systems
- Maintained product displays to enhance customer engagement and drive sales
- Collaborated with team members to ensure inventory accuracy and stock replenishment
- Educated customers on product features, benefits, and maintenance requirements
Manager
Jakes Burgers
Dallas, TX
03.2020 - 07.2025
- Supervised daily operations to ensure efficient workflow and high-quality service delivery.
- Trained and mentored staff on operational procedures and customer service best practices.
- Implemented inventory management systems to optimize stock control and reduce waste.
- Developed staff schedules to align with peak business hours and enhance productivity.
- Established quality control measures to maintain product standards and customer satisfaction levels.
Education
High School Diploma -
Garland High School
Garland, TX05-2021
Skills
- Cross-cultural sensitivity
- Customer service expertise
- Exceptional communication
- Time management
- Strong interpersonal skills
- Strong work ethic
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Concierge Agent
Cortland on McKinney
07.2025 - Current
Sales Associate
Rush Truck Center
07.2025 - 03.2026
Manager
Jakes Burgers
03.2020 - 07.2025
High School Diploma -
Garland High School