NATALIA AGUAYO
Richmond,VA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Living Manager
Capital Square Living
06.2023 - Current
- Assessed community needs and identified resources for social and community service programs.
- Provided leadership, guidance and support to staff members.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Monitored program performance and outcomes for successful delivery of services.
- Partnered with local organizations to expand access to social and community services.
LEASING CONSULTANT
BH MANAGEMENT SERVICES, LLC
08.2022 - 05.2023
- Maintains a comprehensive working knowledge of all aspects of leasing units and leasing documents in accordance with Company and Fair Housing guidelines
- Prepares all new leases and lease renewals, processes lease application paperwork for the approval of the Community Manager
- Understands and qualifies all prospective residents via Rent Cafe and maintains all resident leasing files (electronic and paper)
- Inspects all pre-leased apartments prior to residents scheduled move in date: coordinates all changes regarding resident move- outs.
LEASING CONSULTANT
SEMINOLE TRAIL MANAGEMENT
05.2020 - 09.2021
- Used the property management system to accurately enter detailed notes on all interactions with
- Lead tours, processed and closed leases, maintained accurate lease files
- Maintained positive resident relations through superior customer service
- Conducted phone, online, and in person sales with prospective residents and renewals.
Education
HIGH SCHOOL DIPLOMA -
HUGUENOT HIGH SCHOOL
Skills
- Proficient in English & Spanish
- Data Entry
- Attention to Detail
- Microsoft Office Suite
- Communicates well
- Strong time management skills
- Teamwork oriented
- Excellent bilingual customer service
- Proficient in Yardi CRM
Timeline
Living Manager
Capital Square Living
06.2023 - Current
LEASING CONSULTANT
BH MANAGEMENT SERVICES, LLC
08.2022 - 05.2023
LEASING CONSULTANT
SEMINOLE TRAIL MANAGEMENT
05.2020 - 09.2021
HIGH SCHOOL DIPLOMA -
HUGUENOT HIGH SCHOOL
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