Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Natalia Aguero

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service.

Overview

9
9
years of professional experience

Work History

Sales Representative

Bajaj/Kawasaki Perú
05.2016 - 06.2018
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and implemented sales strategies to increase profits.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed strong rapport with customers and created positive impression of business.

Junior Publicist

Ogilvy & Mather Perú
01.2015 - 04.2016
  • Drafted and edited content for organizational publications, employee newsletters and stockholders' reports.
  • Designed and created campaign e-mail invitations, articles and marketing videos.
  • Wrote press materials and delivered presentations to media representatives.

Volunteer

Firefighters
01.2013 - 06.2015
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Represented organization positively and professionally while providing community with much-needed services.

Server

El Saci
12.2009 - 05.2011
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

Psychology

Universidad San Martin De Porres
Surquillo, Lima - Perú

Advertising

Instituto Peruano De Publicidad
San Isidro, Lima - Perú

Skills

  • Sales Forecasting
  • Customer Needs Assessment
  • Customer Service
  • Account Development
  • Client Account Management
  • Sales Development

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Sales Representative

Bajaj/Kawasaki Perú
05.2016 - 06.2018

Junior Publicist

Ogilvy & Mather Perú
01.2015 - 04.2016

Volunteer

Firefighters
01.2013 - 06.2015

Server

El Saci
12.2009 - 05.2011

Psychology

Universidad San Martin De Porres

Advertising

Instituto Peruano De Publicidad

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Natalia Aguero