Natalia Alemán
Charlotte,NC
Summary
Personable and energetic professional with a proven ability to build connections and positively represent brands. Expertise in combining brand knowledge with effective communication skills to deliver exceptional customer experiences. Adept at enhancing brand visibility and cultivating customer loyalty through engaging interactions that resonate with diverse audiences. Committed to driving results and creating lasting impressions that benefit both customers and the organization.
Overview
3
3
years of professional experience
Work History
Brand Representative
Altar’d State
Charlotte, NC
05.2024 - Current
- Provides excellent customer service, resulting in positive feedback and repeat business.
- Enhances sales performance through effective communication of product features and benefits.
- Participates in regular sales meetings, contributing valuable insights for improving overall team performance.
- Increased brand awareness by effectively communicating company values to customers.
- Developed strong customer relationships through personalized service and product knowledge.
Cashier
Harris Teeter
Matthews, NC
11.2022 - 05.2024
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Maintained accurate cash drawer and balanced registers daily.
- Provided exceptional customer service, resolving inquiries and concerns promptly.
Education
Associate of Science - Advertising + Graphic Design
Central Piedmont Community College
Charlotte, NC12.2025
Skills
- Calendar Management
- Goal oriented
- Customer Service
- Hardworking
- Dynamic
- Effective communicator
- Amiable
- Customer relations
- Task Prioritization
LANGUAGES
Spanish - Fluent
English - Fluent
Italian - Beginner
AWARDS
Adobe Photoshop Certification - 2021, Adobe Illustrator Certification - 2022, Autodesk Revit Certification - 2022
Timeline
Brand Representative
Altar’d State
05.2024 - Current
Cashier
Harris Teeter
11.2022 - 05.2024
Associate of Science - Advertising + Graphic Design
Central Piedmont Community College