Natalia Alvarado
Sandy,United States
Summary
Proven track record at Nordstrom Rack, enhancing customer satisfaction and sales through expert product merchandising and exceptional service. Skilled in shelf organization and teamwork, I significantly contributed to creating visually appealing displays and efficient store operations. Leveraged problem-solving and organizational skills to streamline processes, demonstrating a commitment to results and team success.
Overview
5
5
years of professional experience
Work History
Retail Service Merchandiser
Nordstrom Rack
11.2020 - 05.2024
- Supported store operations through effective communication with team members, contributing to a well-organized work environment.
- Assisted customers with inquiries and provided personalized recommendations based on their needs and preferences.
- Maintained up-to-date knowledge of current promotions, new products, and industry trends to provide informed assistance to customers.
- Boosted sales by creating visually appealing displays that showcased the best features of products.
- Increased customer satisfaction by providing efficient and friendly service to shoppers.
- Improved store aesthetics by regularly organizing shelves, removing outdated items, and maintaining overall cleanliness.
- Organized and maintained displays to achieve clean and appealing product layouts.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked designated items on shelves, end caps and displays.
Order Fulfillment Associate
Nordstrom Rack
11.2020 - 02.2022
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
- Followed procedures at all times for personal and team safety.
- Assisted in training new associates, sharing best practices for efficient order fulfillment operations and creating a supportive team environment.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
Line Cook
Cafe Rio
07.2019 - 11.2020
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Education
High School Diploma -
Jordan High School
Sandy, UT06.2019
Skills
- Shelf Organization
- Stock Rotation
- Product Merchandising
- Promotional planning
- Teamwork and Collaboration
- Quick Learner
- Customer Service
- Problem-Solving
- Time Management
- Dependable and reliable
- Organizational Skills
- Multitasking
- Heavy Lifting
- Stocking
- Self Motivation
Languages
Spanish
Native or Bilingual
Timeline
Retail Service Merchandiser
Nordstrom Rack
11.2020 - 05.2024
Order Fulfillment Associate
Nordstrom Rack
11.2020 - 02.2022
Line Cook
Cafe Rio
07.2019 - 11.2020
High School Diploma -
Jordan High School
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