
Driven Quality Assurance Supervisor with a proven track record at Wynn Hotel, enhancing room quality through meticulous inspections and effective complaint resolution. Excelled in maintaining high standards of cleanliness and animal care at All American Animal Hospital and Four Paws Doggie Daycare.
40 room inspections daily
Ensured rooms are clean and everything in working order
Open work orders
Handle guest complaints
Cleaned kennels, laundry, maintained a clean facility.
Fed and administered medications.
Restrained animals during procedures.
Maintained daily records of animal health, behavior and food intake.
Maintained clean facility.
Monitored the behavior of up to 40 dogs during playtime.
Walked, fed and administered medications.
Bathed dogs.
Quality Inspection
Customer Complaint Handling
Attention to Detail
Training and Mentoring