Natalia Bareka
Plano
Summary
Enthusiastic and adaptable individual with a versatile background in customer service. Known for strong training and development expertise, fostering positive team dynamics to ensure exceptional dining experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress Trainer
Escape 360
Plano
03.2025 - 07.2025
- Delivered food and beverages to customers while addressing inquiries and resolving complaints to elevate dining experience.
- Responded to customer questions and complaints, ensuring satisfaction and comfort throughout their visit.
- Trained new waitstaff on menu items and service standards.
- Demonstrated proper table setup and customer interaction techniques.
- Assisted in maintaining cleanliness and organization of dining area.
- Encouraged positive attitude among waiters towards customers by recognizing outstanding performances.
- Responded to phone calls and guided customers regarding reservations and store hours.
Customer Service Cashier
Green Vine Marketing
Plano
10.2023 - 08.2024
- Managed cash register operations, including balancing cash drawers.
- Provided training to new team members on customer service protocols.
- Handled customer complaints with professionalism and empathy.
- Collaborated with team members to improve service delivery practices.
Babysitter
Home
Volos, Greece
09.2021 - 02.2022
- Supervised children during playtime and organized engaging activities.
- Prepared nutritious meals and snacks according to dietary needs.
- Maintained a safe environment by monitoring children's behavior closely.
- Assisted with homework and educational activities to support learning.
- Developed routines for bedtime, including reading stories and calming activities.
- Communicated effectively with parents about daily activities and any concerns.
- Responsibly watched children while parents were out.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Greeting parents upon arrival home from work and providing updates on the day's events.
Host
Coco Barocco
Kala Nera, Greece
05.2021 - 09.2021
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Managed reservations and seating arrangements efficiently during peak hours.
- Assisted servers by communicating guest needs and special requests promptly.
- Maintained cleanliness and organization of the dining area throughout shifts.
- Provided menu information, helping guests make informed dining choices.
- Collaborated with team members to ensure smooth service flow and guest satisfaction.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
Personal English Tutor
Anetopoulos Hutton M. & Co E.E
Volos, Greece
05.2020 - 08.2020
- Developed personalized lesson plans for diverse student needs and learning styles.
- Conducted engaging grammar and vocabulary exercises to enhance language skills.
- Implemented interactive speaking activities to improve student confidence in conversation.
- Assessed student progress through regular evaluations and feedback sessions.
- Utilized digital tools and resources to create dynamic learning experiences.
- Adapted teaching methods based on individual student performance and feedback.
- Offered advice on essay writing techniques such as outlining ideas before beginning composition.
- Maintained accurate records of student attendance, grades, test scores.
- Facilitated group projects and activities that encouraged team collaboration among students.
Education
Associate of Arts - General Studies
Collin County Community College
Plano, TX08-2025
High School Diploma -
3rd Vocational High-school
Volos, Greece06-2021
Skills
- Customer service
- Team collaboration
- Effective communication
- Conflict resolution
- Time management
- Lesson planning
- Training and development
- Patience and empathy
- Task-based learning
- Needs assessments
- Bilingual in English and Greek
- Multitasking Abilities
- In-class or At-home support
Certification
- Greek driver's license and US driver's license
- Cambridge English Certificate
- Certificate in Microbiology
Languages
English
Professional
Greek
Native/ Bilingual
Timeline
Waitress Trainer
Escape 360
03.2025 - 07.2025
Customer Service Cashier
Green Vine Marketing
10.2023 - 08.2024
Babysitter
Home
09.2021 - 02.2022
Host
Coco Barocco
05.2021 - 09.2021
Personal English Tutor
Anetopoulos Hutton M. & Co E.E
05.2020 - 08.2020
Associate of Arts - General Studies
Collin County Community College
High School Diploma -
3rd Vocational High-school
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