Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalia Bork

Geneva

Summary

Dynamic and detail-oriented professional with a strong background in customer service at Royal Fox Country Club. Proven ability to create relationships and enhance guest experiences through effective communication and recomendations. Meticulously organized, skilled in data entry, and highly proficient at thriving in high-stress environments.

Overview

3
3
years of professional experience

Work History

Server

Royal Fox Country Club
02.2024 - 07.2025
  • Recomended menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with members.
  • Bussed and reset tables to keep the saloon, patio, and work areas clean.

Receptionist

Fox Valley Buick GMC
08.2022 - 08.2023
  • Kept reception area clean and neat to give visitors positive first impression.
  • Taking stock of cars and additonal inventory.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct departments.
  • Appropriately filed various types of paperwork into their proper places.

Education

High School Diploma -

Geneva Public High School
Geneva, IL
06-2022

Associate of Arts -

Waubonsee Community College
Sugar Grove, IL
05-2025

No Degree -

Tricoci University of Beauty Culture
Elgin, IL
03-2026

Skills

  • Customer service
  • Verbal and written communication
  • Bookkeeping
  • Team member support
  • Meticulous and organized
  • Customer service
  • Greeting clients/customers
  • Sales techniques
  • Multi-line telephone operation
  • Suggestive selling
  • Handling high stress environments
  • Data entry

Timeline

Server

Royal Fox Country Club
02.2024 - 07.2025

Receptionist

Fox Valley Buick GMC
08.2022 - 08.2023

High School Diploma -

Geneva Public High School

Associate of Arts -

Waubonsee Community College

No Degree -

Tricoci University of Beauty Culture

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