Work closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
Develop advanced understanding of farm operations, purchasing needs, and labor requirements.
Developed long-term plans for crop rotation, soil management, and sustainable farming practices to maintain soil fertility and prevent erosion.
Planned schedule for crop rotation, plantings, and harvest.
Led team of up to 5 farm personnel.
Collect and report on metrics related to growth, production actions, operations and environmental assessments to facilitate effective decision making.
Wrote and improved SOPs to maintain consistency across shifts and work areas.
Developed training programs for new employees and volunteers on farm safety and operational procedures.
Reduced farm expenses by optimizing resource allocation and streamlining operations.
Participatory budgeting.
Manual labor as required (+70lbs).
Bilingual Spanish/English.
GREENHOUSE + LANDSCAPING MANAGER
SEGUIN GARDENS
Cicero, IL
01.2017 - 01.2022
Opening and closing shifts as assigned.
Optimized inventory management, minimizing waste and reducing costs.
Developed strong relationships with clients and vendors, leading to increased referrals and repeat business.
Established relationships with vendors to secure quality materials at competitive prices, optimizing budget management.
Facilitate and plan adult education workshops.
Stayed up-to-date on industry trends, technologies, and best practices by attending conferences, workshops, and continuing education courses to maintain a competitive edge in the marketplace.
Oversaw and streamlined daily operations of purchasing goods to maximize productivity and revenue.
Established targets for social media platforms to reflect business objectives.
Resolved client concerns effectively, enhancing customer loyalty through responsive communication and service excellence.
Resolved customer inquiries through effective communication and problem-solving skills.
Manual labor as required (+50lbs).
Bilingual Spanish/English
SALES + ACCOUNTING
FIORE NURSERY
Chicago, IL
01.2016 - 01.2017
Managed invoicing processes to ensure timely and accurate billing for all customer accounts.
Collaborated with sales team to reconcile discrepancies between sales orders and financial records.
Processed transactions accurately while maintaining a high level of customer satisfaction.
Enhanced client relationships by providing personalized customer service and addressing concerns promptly.
Established strong communication channels with clients, fostering long-term relationships built on trust and mutual understanding.