Natalia Charles
North Plainfield,NJ
Summary
Enthusiastic and outgoing Library Student Worker. Interacts professionally with both members of public and library staff, successfully performing all duties while gaining valuable work experience.
Overview
3
3
years of professional experience
Work History
Library Student Worker
Fairleigh Dickinson University
Madison, NJ
09.2021 - Current
- Completed day-to-day duties accurately and efficiently.
- Assisted patrons with locating materials and providing basic information about library services.
- Organized book shelves, returning books to their proper places via call number and author.
- Recycled old/unused spines from books and placed the pages into a separate bin.
- Promoted and participated in events held at the library.
- Answered patron inquiries via phone, email, or in person regarding library policies and procedures.
Crew Member
McDonald's
North Plainfield, NJ
05.2022 - 01.2023
- Accurately placed and handled over 50+ food orders during a shift
using a POS computer system, mentioning customers' special requests and food allergies in person. - Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Ensured that food being served was properly handled and stored
on each shift. - Promoted special deals to customers to increase sales.
- Received positive feedback from customer surveys on excellent
customer service. - Helped train new employees that adapted to the positive work
culture.
Crew Member
Chipotle
Madison, NJ
10.2020 - 12.2020
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Prepared in-person and online orders for pickup while maintaining the store's proper food policies, portion control and presentation expectations within a timely manner.
- Operated in various stations such as dishwashing, restocking, cashier, and assisting with volume of food needed for a shift.
- Worked efficiently with other team members to complete opening, closing, mid-shift change tasks to the company's standards.
- Restocked kitchen supplies including food products and utensils in a timely manner.
- Assisted customers with their concerns in a calm and understanding demeanor.
Education
Bachelor of Arts - Theatre
Fairleigh Dickinson University
Madison, NJ05-2024
Skills
- Library Resources
- Community Engagement
- Dewey Decimal Classification System
- Analytical and Critical Thinking
- Online Computer Library Center
Languages
Spanish
Limited
Timeline
Crew Member
McDonald's
05.2022 - 01.2023
Library Student Worker
Fairleigh Dickinson University
09.2021 - Current
Crew Member
Chipotle
10.2020 - 12.2020
Bachelor of Arts - Theatre
Fairleigh Dickinson University
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