Natalia Cruz

• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Completed cash and credit card transactions accurately using POS software.
• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

• Ensured accurate inventory levels by conducting routine stock checks and updating records accordingly.
• Boosted sales by creating visually appealing merchandise displays and promotional arrangements.
• Assisted in implementing store-wide sales events, coordinating with team members to ensure smooth execution and positive customer experiences.
• Enhanced store appearance for a welcoming environment through regular cleaning and organizing tasks.

Answered customer calls and scheduled appointments to enhance service efficiency.

Contacted customers regarding new and existing services to drive engagement.

Provided assistance in saving customers through effective communication and problem-solving.