Natalia Diaz
New York
Overview
4
4
years of professional experience
Work History
Assistant General Manager
Club Pilates
Fort Lee
11.2024 - Current
- Participated in organizing special events and monthly workshops to increase client engagement.
- Delivered exceptional customer service to members by resolving complaints and inquiries while fostering a welcoming atmosphere.
- Assisted in managing front desk staff, including scheduling shifts and providing training.
- Promoted memberships during introductory classes, leading team to consistently achieve monthly sales goals.
- Engaged prospective members through outreach efforts to successfully promote and enroll them in memberships.
- Assisted in managing front desk staff, including scheduling shifts and providing training.
Special Events Assistant
New York University
07.2023 - 07.2024
- Managed event logistics, including venue selection, catering arrangements, and audiovisual equipment setup, ensuring all aspects of events ran smoothly.
- Collaborated with event planning team to conceptualize and execute diverse events, enhancing attendee experience and engagement.
- Coordinated with stakeholders, including vendors, sponsors, and internal departments, to align efforts and ensure successful event execution.
- Facilitated agreements with vendors to ensure quality services for events.
- Assisted with targeted marketing and promotional efforts to increase awareness and engagement with athletics programs.
- Assisted in the process of interviewing and hiring student workers to help with game-day setup and ticketing.
Athletics Student Worker
SUNY Oneonta
01.2023 - 05.2023
- Supervised and mentored entry-level sports management workers on game-day responsibilities for soccer, field hockey, volleyball, and basketball.
- Collaborated with coaches and athletic staff to address team needs during practices and games, fostering effective teamwork and communication.
- Operated scoreboards and timing systems for Men's and Women's Lacrosse games, maintaining accuracy and efficiency throughout each game.
- Set up and broke down athletic events, ensuring equipment and facilities were ready for use.
Student Intern
SUNY Oneonta
08.2022 - 12.2022
- Coordinated administrative support for sporting events, ensuring efficient record-keeping and logistical operations.
- Managed crowd control and ensured compliance with safety regulations during events, prioritizing the well-being of athletes and staff.
- Managed arrival and accommodation logistics for visiting teams and officials, facilitating their seamless integration into events.
- Participated in pre-event planning meetings, contributing to development of event schedules and protocols.
Education
Bachelor of Science (B.S.) - Sports Management, Communications, Athletic Coaching
SUNY Oneonta
Oneonta, NYSkills
- Strong organizational and multitasking abilities
- Proficient in Microsoft Office Suite
- Excellent verbal and written communication skills
- Detail-oriented accuracy
- Ability to adapt quickly to changing environments
- Native proficiency in English and Spanish
Volunteer Experience
- Special Olympics New York, New York University, 11/01/23 - Collaborated with the Special Olympics of New York to organize a basketball tournament for their Manhattan and Brooklyn athletes at the Paulson Center. Partnered with the president of SAAC to plan and execute the event, contributing to its successful outcome.
- Special Olympics, SUNY Oneonta, 04/01/23 - Led the planning and executing of the first annual Special Olympics event at SUNY Oneonta, aimed at engaging the local community. As one of the organizers, I was responsible for recruiting student volunteers and ensuring athletes were properly grouped by age and ability for each competition.
Timeline
Assistant General Manager
Club Pilates
11.2024 - Current
Special Events Assistant
New York University
07.2023 - 07.2024
Athletics Student Worker
SUNY Oneonta
01.2023 - 05.2023
Student Intern
SUNY Oneonta
08.2022 - 12.2022
Bachelor of Science (B.S.) - Sports Management, Communications, Athletic Coaching
SUNY Oneonta